Technical Administrator

Better Days Recruitment Ltd; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment firm is seeking an experienced Technical Administrator to join their team in Horley, Surrey. This role involves managing the land rights process and ensuring compliance while providing exceptional service to customers. Candidates should have at least one year of experience in a similar role and a relevant degree. The position offers a hybrid work model, competitive salary, and excellent benefits, promoting a positive and supportive team environment.

Benefits

Outstanding training

Competitive salary

Excellent benefit package

Qualifications

• Minimum of one year experience in a similar role.
• Experience of working in the same type of industry.
• Comfortable with understanding technical electrical designs.

Responsibilities

• Ensure the network asset customer experience is maximised.
• Administer land-rights processes and respond to queries.
• Schedule inspections and manage mailbox and KPI reporting.

Skills

Degree educated

Strong technical assurance experience

Outstanding communication skills

Highly organised

Intermediate level of Word, Outlook, and Excel

Education

Business or economics degree

Tools

In-house CRM system

Job description

Due to company growth and success, my customer is looking for an experienced Technical Administrator with Land Rights process experience to join their busy team. The role is located in Horley in Surrey, working in asset adoption and operations. The Technical Admin’s key responsibilities are to ensure the network asset customers experience is maximised throughout the adoption process and post‑install, while maintaining compliance and profitability.

Providing a professional land‑rights service through administering the process by responding to all queries, liaising with solicitors, creating legal packs, and providing reporting to the customer. Schedule inspection and maintenance for on‑site operatives. Send remedial letters and chase responses on major non‑conformances and around health and safety issues within the infrastructure plans.

Solve problems faced and implement basic changes to processes and procedures. Mailbox management and maintenance and reporting of KPI’s across the technical adoption process.

The role is varied and busy with plenty of room for future career progression. Hybrid work is offered: 2 days in the office with the remainder working from home per week. The hours of work are Monday to Friday, 9‑5 or 8 am.

The office is within a short walk from a train station and there is plenty of local parking available.

Positive, supportive team environment offering outstanding training. Competitive salary and excellent benefit package on offer.

Skills/Experience and attributes:

• Degree educated, ideally business or economics degree
• Minimum of one year experience in a similar role
• Experience of working in the same type of industry is essential
• Strong technical assurance experience
• Experience of working with and looking at Land Rights processes is essential
• Intermediate level of Word, Outlook and especially Excel
• Comfortable with looking at and understanding technical electrical designs
• Experience of working on an in‑house CRM system
• Highly organised and experienced at keeping on top of workloads
• Outstanding communication skills, verbal and written
• Accurate with a high attention to detail