Tech 3

LA International; Portsmouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading IT consultancy in Portsmouth is seeking candidates for a device migration support role. Responsibilities include setting up a Refresh Clinic, migrating devices as per the project plan, and ensuring accurate inventory management. Ideal candidates should have experience with device setup and the ability to handle technical instructions. Security clearance is preferred, with a commitment to detail in documenting processes.

Benefits

Opportunity for security clearance

Working with diverse teams

Qualifications

• Experience in device setup and migration.
• Ability to follow instructions from technical personnel.
• Strong attention to detail in updating workflows.

Responsibilities

• Set up Refresh Clinic and migrate devices as instructed.
• Log devices and handover new devices to users.
• Daily stock checks and reporting on migration issues.

Job description

Overview

Migration Set-up

• Set-up Refresh Clinic and move the required quantity of devices as instructed by the Contractor Engineer and Site Manager from the onsite storage location to the Refresh Clinic location.
• Log in to any system as required via device(s) provided by the contractor's engineer and Site Manager and under their instructions.
• Refresh laptops; collect existing devices from users and hand over new devices in accordance with the migration schedule and project processes.
• Handover and collect the correct number of devices each in accordance with the migration schedule.
• Correctly update the Contractor's workflow management system at all relevant steps.
• Report issues arising from migration activity promptly and accurately to the contractor Engineer and Site Manager.
• Where issues cannot be resolved immediately, pass them over to an onsite Post Migration Support Engineer.
• Conduct manual stock checks daily and report findings to the contractor Engineer and Site Manager.
• Place existing devices collected from users at the Refresh Clinic within the packaging that was used to contain a new device and in accordance with the Device Designation Rules mark the outside of the box to indicate whether it is for "disposal" or for Refurbishment.
• At the end of each day, move all the devices and equipment into the onsite storage location.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 10 weeks.

LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy, operating globally from the largest single site in the UK as an IT Consultancy or as an Employment Business & Agency depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, LA International welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International, winner of the Recruiter Awards for Excellence, Best IT Recruitment Company, Best Public Sector Recruitment Company and overall Gold Award winner, has now secured the most prestigious business award that any business can receive, The Queens Award for Enterprise: International Trade, for the second consecutive period.