Team Support Worker

Peterborough City Council; Peterborough; On-site; GBP 24,000 - 28,000; Full time

Job summary

A local government authority in Peterborough is seeking a passionate Team Support Worker to support young people transitioning to adulthood. The role involves completing assessments and advocating for families while working alongside Social Workers. Ideal candidates will have experience with young people and possess strong communication skills. This position offers a range of benefits, including flexible annual leave and development opportunities, contributing to a supportive work environment.

Benefits

Generous annual leave starting at 25 days + bank holidays

Access to employee benefits platform

Development opportunities including apprenticeships

Paid volunteering hours

Qualifications

• Experience working with young people.
• Confident in completing assessments and care plans.
• Ability to travel independently.

Responsibilities

• Complete Care Act 2014 Assessments and Reviews.
• Support families in accessing activities and services.
• Collaborate with multidisciplinary teams.

Skills

Communication skills

Empathy

Person-centred approach

Advocating for families

Education

Knowledge of Care Act 2014

Understanding of SEND Agenda

Job description

All about the Role

An exciting opportunity has arisen to join Peterborough City Council's 18-25 Transition Team as a Team Support Worker.

We are looking for someone passionate about making a difference in the lives of young people as they move from childhood into adulthood. This is your chance to be part of a dynamic, supportive team that works alongside Social Workers to deliver the very best outcomes for young people and their families.

We give young people and their families choice, control, and flexibility in shaping their support. As a Team Support Worker, you'll champion their voices through a Person-Centred Planning approach, ensuring every view, wish, and feeling is heard.

The role involves completing Care Act 2014 Assessments, Reviews, Care and support plans, Mental Capacity Act 2005 Assessments and Best Interest Decisions (where applicable) identifying individuals needs and supporting the Multidisciplinary teams' recommendation on eligibility for full NHS Continuing Healthcare.

The successful candidate will assist families to access activities and services, Advice, advocating and will need to be able to travel independently between locations including out of county areas on occasions.

Provisional dates for interview 19th and 20th January 2026

All about our Team

The 18-25 TransitionsTeam is part of the Adult Social Care workforce, working closely with the Children with Disabilities Team (CWD) to assess young people from the age of 17 as they prepare for adulthood. The team is dedicated to maintaining a respectful, genuine, and collaborative environment where every member's contribution is valued. We welcome applications from candidates who are enthusiastic about joining our service, and we are proud to be a Disability Confident employer.

Appointment to this role will be subject to an Enhanced Disclosure through the Disclosure and Barring Service. Peterborough City Council is committed to safeguarding and promoting the welfare of vulnerable adults, and all staff and volunteers are expected to share this commitment.

We are proud to serve the diverse communities of Peterborough and are committed to building a workforce that reflects this diversity. We believe this strengthens our organization, benefits our employees, and ensures we deliver the best possible service to the communities we support.

All about You

We're looking for someone who is enthusiastic about supporting young people as they transition into adulthood. You'll bring energy, empathy, and commitment to helping families navigate this important stage of life.

You will have experience or knowledge of working with young people, and an understanding of the legislation and frameworks that guide this work, including the Care Act 2014, the Children's Act 1989, the SEND Agenda, and the National Framework for Children and Young People's Continuing Care (2016).

You’ll be confident in completing assessments and care plans, advocating for families, and working collaboratively with multidisciplinary teams. Strong communication skills, a person-centred approach, and the ability to travel independently are essential.

Most importantly, you’ll be someone who values choice, inclusion, and empowerment – ensuring that young people and their families feel heard, respected, and supported every step of the way.

All about our Benefits

We value our colleagues and have developed a number of benefits in addition to our generous annual leave starting at 25 days + bank holidays, sick pay and local government pension scheme.

• Access to a range of benefits via our Employee Benefits Platform, including in-store and online discounts as well as our Cycle to Work and Home & Electronics schemes
• Buy up to 10 days additional annual leave (pro‑rata)
• Access to car lease scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared Cost AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities including apprenticeships to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to our equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards

All about our Commitments

We are proud to be an equal opportunities employer, dedicated to fostering diversity, advancing equity, and building an inclusive workplace for everyone. We welcome applications from individuals of all backgrounds and particularly encourage those from underrepresented groups, including disabled people, care leavers, and individuals from minority ethnic communities. Your unique perspectives and experiences are encouraged and valued and will play a vital role in our success.

We are committed to making our recruitment process as accessible as possible. If you are disabled and require any reasonable adjustments during the application or interview process, please contact [e-mail] we will work with you to meet your needs.

Appointment to this post will be subject to the outcome of an Enhanced Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.

If you've already applied and completed the recruitment process for this position within the last three months, there's no need to reapply. We really appreciate your interest and thank you for considering us