Team Member - Burger King

Moto Hospitality; Crawley; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading hospitality company in Crawley is seeking a Team Member who will also act as a Shift Runner. This role requires excellent customer service skills and team leadership abilities. Responsibilities include leading the team, serving customers, and maintaining high standards of food quality and store cleanliness. The position offers a competitive salary, generous benefits, and opportunities for career development. Apply today!

Benefits

Up to £440 annual bonus scheme

Exclusive discounts up to 60%

Enhanced maternity, paternity, pension, and sick pay

Career development training opportunities

Weekly pay

Qualifications

• Previous experience of leading a shift or supervising a team.
• Passion for delivering a memorable customer experience.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Leading the team to achieve excellent brand standards.
• Serving customers in a timely manner.
• Preparing food and refreshments.
• Providing exceptional customer service.
• Maintaining standards around product quality and store cleanliness.

Skills

Customer service

Team leadership

Communication skills

Decision-making

Job description

Overview

Team Member acting up to Shift Runner - £12.40 to £12.90ph

Address: Pease Pottage Services, M23 Junction, 11 Brighton Rd, Crawley RH11 9YA

As a Team Member, you’ll play a vital role in keeping the store running smoothly and ensuring every shift delivers top-quality food and excellent customer service. This role is all about teamwork, energy, and passion - helping to create a welcoming experience for both colleagues and customers.

What makes this different to a normal team member role? On occasions you will step up and take responsibility for running the shift, including opening and closing and when you do this you’ll be rewarded with extra pay.

What we offer our Team Member:

• Competitive salary & benefits: Up to £440 annual bonus scheme
• Exclusive discounts: Up to 60% off for you, your partner and loved ones
• Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance
• Career development: Fantastic training opportunities, including funding for qualifications
• Pay: Weekly pay

What You Will Be Doing As a Team Member

• Leading the team to achieve excellent brand standards and customer service
• Serving customers in a timely manner
• Preparing food and refreshments
• Providing exceptional customer service
• Handling customer enquiries
• Operating tills and processing orders
• Maintaining standards around product quality and store cleanliness

What you’ll bring to us:

• Previous experience of leading a shift or supervising a team
• Passion for delivering a memorable customer experience
• Great communication skills and be comfortable making decisions
• Ability to work on own initiative and make reasoned decisions under pressure

You may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!

We strive to make our workplace accessible and welcoming for all. Some locations may have limited to no public transport, so please check your travel options before applying.

Where our customer’s journey pauses, yours just begins. Apply today!

• Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)

Want to know what it's like to work for us? Find out from our colleague Navi