Team Medical Secretary - Community Mental Health Services

NHS National Services Scotland; Scotland; On-site; GBP 10,000 - 40,000; Part time

Job summary

A prominent healthcare provider in Scotland is seeking a part-time administrative support professional to deliver secretarial services to a medical team. You will manage clinic typing, diary organization, and communication with patients, showcasing your proficiency in Microsoft Office. The role offers a flexible work schedule at 18.50 hours per week and supports independent operation within the team.

Qualifications

• Proficient in setting up documents and maintaining databases/spreadsheets.
• Experience in managing calls and emails independently.
• Knowledge of office equipment and systems.

Responsibilities

• Deliver secretarial and administrative support to the Medical team.
• Type clinics using digital dictation and manage diaries.
• Support the wider team in managing daily workload.

Skills

Proficiency in Microsoft Office

Knowledge of office environment

Effective communication skills

Education

ECDL or equivalent qualification

Job description

Overview

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

1 x permanent post, 18.50 hours per week, Wed, Thurs and Friday 9 - 5. Please note the salary is Pro Rata for part time hours.

Responsibilities

• The post holder will ensure that an effective and efficient secretarial and administrative service is delivered to the Medical team which comprises of Consultant, Junior Doctors and Specialist Registrar staff within adult community mental health services across Glasgow City CHP.
• This will include typing of clinics using digital dictation, diary management, general clinic management and all aspects of keeping EMIS up to date with relevant patient information.
• Also dealing with varied enquiries from patients and relatives.
• The post holder will ensure that the single point of access operates effectively and will work independently for much of the time managing their daily workload and supporting the wider team.

Qualifications

• You should be proficient in the use of Microsoft Office to set up documents and maintain and update databases/spreadsheets, showing competence in the use of a range of computer packages evidenced by experience or formal qualifications e.g. ECDL.
• The post holder works independently much of the time managing calls and emails.
• Must show knowledge of working in an office environment and of operation of office equipment and systems. This may be through formal training or work experience.

Additional information

The post holder will ensure that the single point of access operates effectively and will work independently for much of the time managing their daily workload and supporting the wider team.

Informal Contact : Suzanne Catterall, 0141 303 8900, [e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates (information will be provided via the appropriate portal).

NHS Greater Glasgow and Clyde - NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.

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