Team Manager - Network & Firewall

Venn Group; England; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A technology services company is seeking an experienced Team Lead for their Networks and Firewalls team. This role, requiring strong leadership skills, involves managing daily service delivery and critical incident responses within a hybrid work structure. Candidates should have a solid operational background in network and telephony environments. The position is available on a full-time basis for a contract of 6 months and offers a competitive hourly rate ranging from £45 to £60.

Qualifications

• Proven experience leading a technical team.
• Strong understanding of network and security environments.
• Ability to manage operational escalations effectively.

Responsibilities

• Lead a team of network, firewall, and telephony engineers.
• Oversee daily service delivery and manage operations.
• Act as the senior point of contact for network incidents.

Skills

Leadership

Operational understanding of enterprise networking

Strong communication skills

Stakeholder management

Job description

Team Lead – Networks & Firewalls

Hourly Rate: £45 - £60 per hour (Umbrella)
Location: Hybrid – typically 1 day per week on-site, 4 days remote (flexibility available)
Contract: 6 months
Start Date: Feb 2026
Hours: Full time

An experienced Team Lead is required to provide day-to-day leadership for a specialist Networks, Firewalls and Telephony team within a large enterprise IT environment. This role will focus on people management, workload prioritisation and service delivery, ensuring business‑as‑usual network services remain stable and secure while major infrastructure upgrades are delivered in parallel.

The Role

You will be responsible for:

• Leading and managing a small specialist team of network, firewall and telephony engineers, providing clear direction, prioritisation and support
• Overseeing day‑to‑day service delivery, managing BAU workloads, ad‑hoc escalations and operational issues
• Acting as the senior point of contact for incidents affecting network connectivity, telephony and security controls
• Engaging with suppliers and internal stakeholders to manage support arrangements, maintenance contracts and renewals
• Ensuring effective delivery management across support services, balancing operational stability with ongoing change activity
• Providing line management, performance oversight and staff support during a period of infrastructure transformation
• Maintaining service continuity while aligned teams deliver the deployment of new network and firewall infrastructure

Requirements

• Proven experience leading or acting in a supervisory role for a small technical or infrastructure team
• Strong operational understanding of enterprise networking, firewalls and telephony environments, with the ability to manage escalations and service risks
• Experience managing workloads, priorities and service delivery in a live operational environment
• Ability to work effectively with specialist engineers without being hands‑on technical
• Experience engaging suppliers and managing support and maintenance contracts
• Strong communication and stakeholder management skills
• Experience working in hybrid environments and supporting critical business services

If you are interested in this role, please submit an up-to-date CV to [e-mail] or apply online and a member of the team will be in touch.

We endeavour to respond to all applications; however, due to the volume of applications received, if you have not heard from us within 48 hours, please assume you have been unsuccessful on this occasion.