Team Leader Technical Sales Support

Rise Executive Search & Recruitment Ltd; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is seeking a Technical Support Team Leader for Control & Automation products. This office-based role near Huntingdon involves mentoring a team and providing technical expertise to support sales growth. Candidates should have solid electrical knowledge and experience in supervising teams in a customer-focused environment.

Qualifications

• Experience and understanding of Electrical Control & Automation components.
• Experience supervising a team in a sales/customer service environment.
• Competent with a range of electrical equipment and practices.

Responsibilities

• Lead and mentor a team of technical support staff.
• Provide technical knowledge to the internal sales team.
• Develop and maintain customer relationships.

Skills

Technical electrical knowledge

Supervising a team

Customer service skills

Microsoft Office proficiency

Education

GCSE Maths and English (or equivalent)

ONC/HNC in Electrical engineering (or equivalent)

Job description

Technical Support Team Leader Control & Automation circa £45K negotiable depending upon experience + benefits.

Our Client has a requirement for a mainly office based Technical Support Team Leader for Control & Automation products and solutions, you will require experience and understanding of Electrical Control & Automation components in order to provide technical knowledge to the internal sales team and external customers whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. Ideally you will have knowledge of a wide range of electrical market related products, particularly control panel products or sensor and automation products, including photo electric, inductive, capacitive types and are likely to have strengths in more than one product area. This could be industrial electrical automation including control gear, switchgear, circuit protection, electro mechanical components, connectors, cable management systems, enclosures, and other industrial control & automation components. You will be required to understand and be able to identify the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small and dedicated team environment engage in other duties. Office based you are likely to be located Huntingdon, Corby, Kettering, Wellingborough, Northampton, Bedford area in order to commute.

This pivotal role involves leading and mentoring a team of technical support staff to ensure high customer satisfaction and drive sales growth through technical support expertise and assistance. As the Team Leader you will ideally have experience of managing and supervising staff and work priorities, staff appraisal.

In order to be successful you will need technical electrical knowledge, product applications knowledge and commercial awareness. The qualification indicated is likely in order to perform this role, however, candidates able to demonstrate sufficient experience & knowledge would be equally considered.

Knowledge and Experience

• GCSE Maths and English (or equivalent)
• Desirable not mandatory, ONC/HNC in Electrical engineering (or equivalent electrical engineering qualification)
• Technically competent with a range of electrical equipment and practices.
• Good working knowledge of Microsoft Office and data entry systems
• Full clean driving licence
• Experience of supervising a team in similar sales /customer service environment.
• Liaise with Sales Engineers, other branch and sales staff.
• Assist with Tele sales and other pro active sales activities.
• Experience with an electrical engineering role, or a background in electrical distribution would be an advantage.

To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page.

Post codes used are for advertising purposes only and do not reflect the exact location of the company.

We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatic, Hydraulic, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities.