Team Leader: Smooth Shifts, Stellar Service

Heritage - BRA_208; St Andrews; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading hospitality brand in Scotland is seeking a Team Leader to ensure smooth team operations and high customer satisfaction. The ideal candidate will lead by example, maintaining standards and building a cohesive team. Responsibilities include leading shifts, resolving issues, and providing exceptional customer service. This role offers a competitive salary, extensive training opportunities, and various employee discounts, making it an excellent opportunity for those looking to grow in the hospitality industry.

Benefits

Competitive salary

Pension contribution

Career development opportunities

33% discount for employees

50% discount at Greene King Inns

Wagestream access

Retail discounts

Qualifications

• Strong ability to provide exceptional customer experiences.
• Excellent teamwork and leadership skills.
• Ability to handle challenges swiftly.

Responsibilities

• Lead a team to ensure a smooth shift operation.
• Ensure high customer service standards.
• Maintain cleanliness and legal safety in the bar.

Skills

Customer service

Team coordination

Attention to detail

Problem-solving

Adaptability

Job description

A leading hospitality brand in Scotland is seeking a Team Leader to ensure smooth team operations and high customer satisfaction. The ideal candidate will lead by example, maintaining standards and building a cohesive team. Responsibilities include leading shifts, resolving issues, and providing exceptional customer service. This role offers a competitive salary, extensive training opportunities, and various employee discounts, making it an excellent opportunity for those looking to grow in the hospitality industry.