Team Leader - Home First - Adults and Communities

Nottingham City Council; England; Hybrid; GBP 43,000 - 48,000; Full time

Job summary

A local government organization is seeking a Team Leader to oversee the Hospital Discharge and Community Duty teams. The role involves leading Community Support Workers, managing budgets, and ensuring high-quality care for adults in need. Candidates should have a degree or equivalent management experience and significant knowledge in adult social care. This position offers a hybrid working arrangement with a salary ranging from £43,860 to £47,829 per annum.

Benefits

Flexible working options

Commitment to equality and diversity

Qualifications

• Significant experience in adult social care, including people and performance management.
• Experience of partnership and multi-agency working.
• Commitment to equality, diversity, and safeguarding.

Responsibilities

• Lead and inspire a team of Community Support Workers and Care Brokers.
• Manage staffing budgets and performance.
• Improve outcomes for people by implementing effective ways of working.

Skills

Analytical skills

Organisational skills

Communication skills

Experience in adult social care

Education

Degree or equivalent management experience

Job description

Organisation: Leicestershire County Council

Work Location: County Hall, Leicester Royal Infirmary and locality offices across Leicestershire

Worker Category: Hybrid Worker

Salary: £43,860 - £47,829 per annum (pro rata for part-time)

Working Hours: 37 Hours Per Week (Monday – Thursday 8:30am – 5pm, Friday 8:30am – 4:30pm)

Contract Type: Permanent

Closing Date: Monday 5th January 2026

Are you passionate about making a difference in adult social care? We are seeking dynamic and compassionate Team Leaders to join our Home First Central Duty and Hospital Team. This is an exciting opportunity to lead and inspire a team of Community Support Workers, Customer Support Agents and Care Brokers ensuring the delivery of high-quality, person‑centred care that empowers service users to maximise their independence and achieve positive outcomes.

About the Role

The Hospital Discharge team works in partnership with the University Hospitals of Leicester, Leicestershire Primary Care Trust and the Integrated Care Board, supporting the timely discharge of Leicestershire residents. The team work tirelessly to support people back to their own home with adequate care and support, maximising their independence and recovery. For those people who are unable to return home the team will ensure people continue their recovery in the most appropriate residential or nursing setting.

The Community Duty team manages all the incoming referrals into Home First. Identifying and managing the immediate risk to adults with physical and mental health whilst maximising their independence and meeting their desired outcomes. The team works in partnership with colleagues both internal and external to ensure people receive the right level of care and support from the most appropriate agency.

Both teams work at pace with high volumes and are required to be dynamic and flexible to meet the needs of the community whilst striving to meet their personal KPI’s. The role of the Team Leader is key to the success of the service, coordinating the day‑to‑day work, performance managing their staff whilst building and maintaining processes that are lean and robust.

The team leaders are responsible for leading and supporting the team to ensure effective and integrated working practices. This includes promoting personalisation, choice, and self‑directed support, while safeguarding vulnerable adults in line with statutory and council policies. The team leaders manage performance, resources, and budgets to maintain high standards and drive continuous improvement. Collaboration with key partners such as the NHS, housing, voluntary and independent sectors, and other council departments is essential. Additionally, they will contribute to service development, staff training, and the implementation of best practice.

The key duties:

• To improve outcomes for people by ensuring that staff can provide good outcomes for people by implementing the departments operating model and ways of working to deliver social care
• To provide technical and professional support to team members.
• To improve ways of working for staff by supporting and implementing improved working between team, children’s services and partner agencies with an MDT focus.
• To manage staffing budgets and staff performance using departmental and corporate policies ensuring effective and efficient team capacity, capability and delivery.
• To ensure the effective management of team performance and resources.
• To provide performance and delivery reports to Strategic Service Managers and HOS

About You

The successful applicants will demonstrate that they can perform the position's main duties and responsibilities at both application and interview. Be educated to degree level or equivalent management experience

• A degree or equivalent management experience, or a professional qualification in social work or occupational therapy.
• Significant experience in adult social care, including people and performance management.
• Strong analytical, organisational, and communication skills.
• Experience of partnership and multi‑agency working.
• Use a range of information to provide clear decision making and prioritise and review performance against targets set.
• Experience of supervising staff, setting clear priorities and objectives and negotiating and implementing effective outcomes.
• A commitment to equality, diversity, and safeguarding.

We’d also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the interview process.

Interested in Flexible Working?

We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual’s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term‑time working, part‑time hours, compressed hours, flexible start and finish times, home/remote working, etc.

Sharon Wilkinson - Strategic Service Manager (Central Duty Home First)

Telephone: [phone]

To contact me by email, click here.

Jenny Pick - Strategic Service Manager (Hospital Discharge Home First)

Telephone: [phone]

To contact me by email, click here.

Kelly Wright – Head of Service

Telephone: [phone]

To contact me by email, click here.

How to Apply

Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ Plus communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme.

To apply for this job, please click on 'Apply Now'. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in Our Working Styles page on our career site.

If you have any technical issues when trying to apply for this post, please contact our Employee Service Centre: https://emss.org.uk/support