Team Leader for Porters and Security

Sodexo; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading facilities management company is looking for a Team Leader – Porter & Security at Queen Mary’s Hospital. This full-time role involves overseeing a team to ensure high-quality and efficient patient care and operational effectiveness. Candidates should have prior experience in a similar environment, strong leadership skills, and relevant certifications. Competitive pay of £13.60 per hour is offered along with training and development opportunities.

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app

Discounts on high-street brands

Salary finance tools

Retirement savings plan

Full training provided

Cycle to Work scheme

Flexible working

Qualifications

• Previous experience in portering or security within a hospital or similar environment.
• Manual Handling training and a valid SIA licence.
• IT proficiency and ability to manage rotas and reports.

Responsibilities

• Lead and manage a team of porters and security staff to ensure high-quality service.
• Oversee daily operations, including staff rotas and workload allocation.
• Ensure safe and efficient transfer of patients and materials.

Skills

Leadership skills

Organisational skills

Communication skills

Customer care skills

Proactivity

Job description

Team Leader – Porter & Security

Location: Queen Mary’s Hospital

Hours: 37.5 per week

Pay: £13.60 per hour

What you’ll do

• Lead and manage a team of porters and security staff to ensure a high-quality, responsive service.
• Oversee daily operations, including staff rotas, workload allocation, and quality control.
• Ensure safe and efficient transfer of patients, materials, and equipment across the hospital.
• Maintain compliance with health, safety, and security policies.
• Motivate and develop your team through effective communication, training, and performance management.

What we’re looking for

• Previous experience in portering or security within a hospital or similar environment.
• Strong leadership and organisational skills.
• Excellent communication and customer care abilities.
• Manual Handling training and a valid SIA licence.
• IT proficiency and ability to manage rotas and reports.
• Flexible, proactive, and able to respond quickly to operational needs.

Why join us?

Competitive pay at £13.60 per hour.

Full‑time role with 37.5 hours per week.

Opportunity to make a real difference in patient care and hospital operations.

Training and development to support your career growth.

What we offer

• Working at Sodexo isn’t just a job — it’s a chance to make a difference every day.
• Mental health and wellbeing resources.
• Employee Assistance Programme (including financial/legal advice & personal support).
• Free health & wellbeing app with 24/7 virtual GP access.
• Discounts on high‑street brands for you and your family.
• Salary finance tools and financial wellbeing resources.
• Retirement savings plan and life insurance.
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment.
• Competitive pay.

Applying today and help us deliver outstanding service at Queen Mary’s Hospital! We may close this advert early if we receive a high number of applications — so don’t wait!