Team Leader - Extra Care

Radis Community Care; Bury St Edmunds; On-site; GBP 24,000 - 30,000; Full time

Job summary

A community care provider in Bury St Edmunds is seeking a Team Leader to oversee care packages and support staff in delivering high-quality care. This full-time position (37.5 hours/week) includes a mixture of shifts and office hours. Applicants should have an NVQ Level 2 in Health and Social Care and strong leadership skills. Benefits include training, a pension, and paid leave. The candidate must pass an enhanced DBS check and ideally hold a driving license.

Benefits

NEST Pension

Free uniform and PPE

Career progression support

Full training provided

Paid Shadowing

Refer a friend payment

Paid refresher training

Minimum 28 days annual leave

Mileage allowance for cars

Qualifications

• Previous experience as a Team Leader is desirable but not essential.
• Good written and verbal communication skills are required.
• Willingness to learn in line with supported individuals' needs.

Responsibilities

• Manage care packages and support care staff.
• Schedule and allocate care tasks as per care plans.
• Directly assist people with personal care and activities.
• Provide on-call support for care-related emergencies.

Skills

Leadership skills

Verbal communication

Written communication

Flexibility

Education

NVQ Level 2 in Health and Social Care

Working towards Level 3

Job description

Radis Community Care have an opportunity for a Team Leader to join our team based at Cullum Road, IP33 3PB.

Cullum Road has 32 one and two-bedroom apartments for older people wanting to retain an independent lifestyle, while having the reassurance of a familiar and dedicated care team on site

This is a Full Time position, 75/25 Care and Admin, including a mixture of Shifts and Office Hours (9am - 5pm). 37.5 hours, per week, contract. Alternative Weekends.

At this present time, we are unable to consider Sponsorship for this role.

About the role

As a Team Leader in our Extra Care Scheme, you will play a key role in delivering high-quality, person-centred care by overseeing care packages and supporting both people we support and Radis Staff. This role requires strong leadership, flexibility, and a commitment to upholding dignity, choice, and respect in every aspect of care delivery.

Responsibilities

• Be the first point of contact for care packages, offering supervision, support, and guidance to Radis Staff through regular meetings and check-ins.
• Schedule and allocate care tasks, ensuring that care plans—including personal care and medication—are followed accurately in a manner that is specific to the People we support.
• Support people directly with personal care, medication, and community-based activities when needed.
• Take part in the on-call rota and provide emergency cover for care-related support as required.

Benefits for the Role

• NEST Pension
• Free uniform and PPE
• Fully structured support for all Radis staff available with excellent career progression
• Full training provided at no additional cost to yourself.
• Paid Shadowing
• Refer a friend payment (Subject to conditions)
• Mandatory refresher training – PAID
• Minimum 28 Days annual leave for full time contracts
• Mileage allowance for cars, 25p

Skills and Qualifications required for the role

Previous experience as a Team Leader will be desirable but not essential.

The successful candidate will have an NVQ Level 2 in Health and Social Care working towards Level 3, or happy to gain the qualification. You will have good written and verbal commination skills and have a willingness to learn in line with the people we supports needs and expectations.

This role requires you to undergo an enhanced DBS check.

A driving license with access to a vehicle will be desirable but not essential.

About Radis

Radis Community Care was established in 2001 and has grown to become a leading provider of community based Social Care and support, employing over 2500 staff and supporting nearly 4000 vulnerable adults and children who live with a range of different health needs in England and Wales. This could include Dementia, Mental Health, Learning Disability, Physical Disability.

We tailor to meet people we supports individual needs, our care ranges from Live-In Care, Extra Care, Visiting Care, Supported Living and Nurse Lead care.

Radis Community Care is an Equal Opportunities Employer that welcomes applicants from all sections of the community.