Team Leader - Endoscopy

King's College Hospital NHS Foundation Trust; London; On-site; GBP 37,000 - 46,000; Full time

Job summary

An NHS Trust in London is seeking a Band 5 Team Leader to join their Endoscopy team. This role requires strong communication and leadership abilities to oversee administrative functions and support staff effectively. The successful candidate will manage recruitment, performance issues, and contribute to service quality improvements. A degree-level education and experience in administration are essential. The position offers a competitive salary ranging from £37,259 to £45,356 yearly.

Qualifications

• Experience in managing and supervising groups of staff.
• Basic knowledge of Cancer and DM01 performance targets.
• Excellent leadership experience in an operational environment.

Responsibilities

• Plan the day-to-day workload for the team.
• Monitor waiting times within the service.
• Provide comprehensive administration service to consultants.

Skills

Interpersonal skills

Organizational skills

Word processing

Spreadsheet skills

Ability to work under pressure

Education

Degree level education

A Level or NVQ level 4 in business administration

Tools

Microsoft Word

Microsoft Excel

Epic IT system

Job description

Overview

An excellent opportunity has arisen for a Band 5 Team Leader to join our Endoscopy team. The post holder should have excellent communication and leadership skills, and be enthusiastic and committed to leading and supporting the administrative staff. Responsibilities include managing recruitment, addressing performance issues, monitoring waiting times, allocating work, and managing staff absences. We welcome applications from compassionate and ambitious individuals who are eager to drive service quality and improvement.

The post holder will be responsible for providing comprehensive administrative support to the department. This includes leading the Endoscopy administrative team by managing recruitment, overseeing appraisals and performance issues, handling absence management, and managing complaints. The successful candidate will act as an expert and role model for the administrative team, working closely with the Assistant Directorate Manager to ensure a positive working environment where every team member has the opportunity to contribute and develop.

Main duties of the job

The post holder will support the development and improvement of the Endoscopy Team, striving to provide the very best care and experience to all patients, while continually enhancing the motivation and wellbeing of staff.

In an ever-changing and demanding NHS landscape, it is essential that the post holder possesses a wide range of skills to manage the demands of this challenging role.

Successful applicants will need to demonstrate leadership experience in an operational environment and have a proven track record of leadership qualities that have achieved measurable outcomes in performance, quality, and patient experience.

This is an exciting opportunity to join a rapidly developing team, and there are many good reasons to choose us. We are an outstanding Trust where clinicians and managers work together to actively shape services that are exceptional.

About us

The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King's to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King\'s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone\'s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust\'s carbon emissions, waste and pollution wherever possible.

Job responsibilities

To plan the day to day workload and to ensure the workload is carried out efficiently within the required timescales, dependant on the ever changing needs of the service. Monitor the waiting times within the service. To lead on the team\'s administrative systems and processes and implement improvements to the service on an on-going basis. To provide a comprehensive administration service to Consultants and support teams. Ensure clinical correspondence is produced and distributed within acceptable timescales. To hold & chair regular team meetings, conduct regular 1:1s, participate in administrative team meetings, service development meetings, and any other relevant meetings across sites as required. To manage recruitment and selection.

Person Specification

Qualifications

• Educated to a degree level with experience in Administration
• A Level or NVQ level 4 in business administration or equivalent
• Basic knowledge of Cancer and DM01 performance targets

Knowledge

• Experience of managing and supervising groups of staff
• Strong interpersonal and organisational skills
• Excellent word-processing and spreadsheet skills, including Microsoft word and excel
• Experience of using Epic IT system

Skills

• Able to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

King\'s College Hospital NHS Foundation Trust

£37,259 to £45,356 a year Including High Cost Area