Team Leader - Children's Services

Courtyard Care; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local care provider is seeking a Team Leader in Coventry to manage daily operations and empower support workers. Your role involves leading a dedicated team, enhancing their skills, and ensuring high-quality care. The successful candidate will embrace the company ethos and support children in achieving their goals. With a focus on leadership and emotional support, this position offers an opportunity to positively impact lives while working in a rewarding environment.

Benefits

Refer a friend scheme

Long service awards

Employee benefits app

Cycle to work scheme

Pension scheme

Life cover

Funded qualifications

Career pathways

Mental health support

Employee Assistance Programme

Qualifications

• Experience in a leadership role within a care or support environment.
• Ability to provide emotional and practical support to team members.
• Strong understanding of person-centred care principles.

Responsibilities

• Lead day-to-day management of support staff.
• Recruit and train new team members.
• Ensure high-quality support and care is provided.

Skills

Leadership

Emotional support

Team development

Person-centred care

Job description

About The Role

Whilst fully embracing the company ethos the Team Leader will support the service manager by leading the day to day management of a shift.

Role: Team Leader

Hours: Full time

Location: Kettering

You will work in a pro‑active, responsive, effective and people‑centred way to ensure that the lives of the people you and the team are supporting are enriched, to be the best they are able.

The team provide practical assistance and emotional support to empower children to achieve their goals and aspirations, respecting everyone’s individuality and enabling them to make appropriate choices to live the life they want to live.

We are looking for people who share our core values and are able to apply these to the work that they do. At the heart of our ethos are five key words, these underpin the PRIDE we take in our services.

‘Potential, Responsibility, Integrity, Diversity, Empathy’

Responsibilities

• Provide practical assistance and emotional support to empower their team in supporting the children to achieve their goals and aspirations.
• You will be proactive and support the development and skills of Support Workers. This will include recruitment, induction, supervisions, annual appraisals, training, coaching, rota management, sickness and absence management.
• Take the lead to help Support Workers understand their responsibilities and by doing so ensure that safe, effective, caring, responsive and well‑led support and care is delivered at all times.
• Ensure that all the people we support have person‑centred support/care plans. You will be able to create and update these plans as per any changes that are required.
• To oversee and support the development of excellent quality within the service. You will design, develop and maintain excellent service user records. Working in a supportive manner that empowers the service user to live their life in their chosen manner.

What We Can Offer

• Refer a friend scheme – You will receive £400 each time a successful referral is made *.
• Above and beyond – We recognise that our staff teams do amazing things for the people we support and their teams. We award contributions for those who go the extra mile and for good inspection feedback with vouchers for high‑street shops and other surprises!
• Long service awards – We recognise your contribution to the team and celebrate long service.
• Employee benefits app – Stay connected to our community, receive discounts across everyday and luxury shops, access information about learning & development opportunities.
• Cycle to work – You can save money and get fit with our salary sacrifice scheme.
• Pension – We will auto‑enrol you into our salary sacrifice pension scheme.
• Life cover – You will be entitled to the death in service benefit.
• Funded qualifications – Earn whilst you learn! We aim to develop our own talent, giving you the opportunity to develop your career with Swanton *
• Career pathways – We invest in our people and offer apprenticeships in Health and Social Care (Level 3). Earn whilst you learn has never been easier!
• Swanton Educates – We have our own training qualification centre which can further support your development.
• Trained mental health first aiders – Available to support you when you need someone to talk to.
• Employee Assistance Programme (EAP) – Free confidential access to 24hr assistance program for counselling, advice and support.
• Employee Voice – We hold regular events throughout the year to listen to your feedback about working with us.

*subject to eligibility & criteria

We are exempt from the Rehabilitation of Offenders Act and will require an enhanced DBS check.