Team Leader

Greene King; Scunthorpe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading pub and restaurant chain in Scunthorpe is seeking a dedicated Team Leader to oversee operations and ensure excellent customer service. This role involves leading by example, supporting team coordination, and maintaining high standards of service and safety. Ideal candidates will demonstrate strong attention to detail and a positive attitude, with opportunities for career advancement and employee discounts. This is a full-time position, emphasizing teamwork and customer satisfaction.

Benefits

Employee discounts at brands

Free mental health and legal support

Career development training

Wagestream access to wages

Referral bonuses

Qualifications

• Ability to maintain high standards and provide memorable customer experiences.
• Role model for team service and customer welcome.
• Positive and adaptable attitude in busy environments.

Responsibilities

• Lead and support the team to ensure smooth shift operations.
• Deputize for management and resolve issues as necessary.
• Oversee bar cleanliness and safety.

Skills

Attention to detail

Customer service

Team player

Adaptability

Job description

As a Team Leader you’ll lead by example making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

As a Team Leader you will

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift making sure everything runs like clockwork.
• Make sure the bar is always safe, legal and clean and any issues are dealt with as quickly and safely as possible.

What you’ll bring

• A great eye for detail making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can‑do attitude and be a real team player.

Additional Information

• The chance to further your career across our well-known brands as one of the industry's top apprenticeship providers we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands so you enjoy your favourite food and drink at a discount.
• Free employee assistance program mental health well-being financial and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels so you can enjoy a weekend away without breaking the bank.
• Refer a friend who do you know who could be interested in a new role When they are placed you could earn up to 1500 for referring them!
• Wagestream access your wage before payday for when life happens.
• Retail discounts Receive up to 30% off at Superdrug exclusive discounts with Three Mobile along with many more

Remote Work: No

Employment Type: Full-time

Key Skills: Hyperion, Acquisition, Asset, ABAP, Basic, Activex

Experience: years

Vacancy: 1