Team Leader

Costa Coffee; Saffron Walden; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading coffee retailer in Saffron Walden is looking for a Team Leader (Barista Maestro) to manage shifts and train new Baristas. The role offers a starting pay of £12.93-£13.93 per hour, with opportunities to increase earnings with training and experience. The ideal candidate will exhibit strong leadership qualities, an ability to work under pressure, and a passion for delivering excellent service. This position comes with various perks including a discount on food and drinks, a matched pension scheme, and more.

Benefits

Access to share scheme

50% discount on food and drinks

Matched pension up to 10%

Financial Support Fund

Qualifications

• Experience in a leadership role, preferably in a food service environment.
• Ability to train and mentor new team members.
• Strong communication and interpersonal skills.

Responsibilities

• Create smooth shifts during busy periods.
• Train and accredit new Baristas.
• Maintain high standards of service and beverage quality.

Skills

Leadership

Communication

Training

Job description

Team Leader (Barista Maestro) - Saffron Walden - 30 hours per week - Permanent

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

And as a Team Leader, you can too.

So, why Costa?

Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (dependant store location)

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks

We’re passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven’t forgotten our roots. That’s where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What you’ll do

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who you are

We're interested in your unique ingredients:

• An example setter, someone we can put our trust in to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn their knowledge into steaming hot ideas

When you apply, you’ll start with a quick, casual chat via Sapia.ai, just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry there will always be human involvement in the review of your responses and in making the final hiring decision. Need adjustments? Email [e-mail]