Team Leader

Sportswift Ltd; Runcorn; On-site; GBP 25,000 - 35,000; Full time

Job summary

A retail organization is seeking a friendly and upbeat Team Leader in Runcorn to support the Store Manager and motivate the team. Responsibilities include ensuring great customer experiences, leading by example, and maintaining effective communication to drive store initiatives. Ideal candidates will possess strong leadership skills, a proactive attitude, and genuine care for team development. Opportunities for growth and support are available as part of the role.

Qualifications

• Good leadership skills that inspire team members.
• Curious and eager to learn with a broad perspective.
• Creates an inclusive environment and listens to team members.
• Flexible, decisive, and proactive in getting tasks done.
• Open to feedback and committed to fairness.
• Cares for team members and fosters positive vibes.

Responsibilities

• Support the Store Manager in day-to-day operations.
• Create great customer experiences and drive sales.
• Lead by example to demonstrate excellent service.
• Drive store initiatives and maintain effective communication.
• Monitor performance to ensure team success.

Skills

Leadership skills

Proactive attitude

Energy

Curiosity and desire to learn

Team building

Flexibility

Fairness

Openness to feedback

Genuine care for people

Job description

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care. The day-to-day: You’ll play a key role in the day‑to‑day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

• Good leadership skills people want to follow—positive, proactive, and full of energy.
• Curiosity and a desire to learn, always eager to see the bigger picture.
• Creating space for everyone’s voice, listening with intent, and building a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• Fairness, openness to feedback, and thoughtful decision‑making.
• Genuine care for people, support for growth, and fostering a positive team vibe.

Why join us

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.