Team Leader

Auxillis; Plymouth; On-site; GBP 29,000 - 35,000; Full time

Job summary

A leading vehicle solutions provider is seeking a Team Leader to manage delivery and collection operations. The ideal candidate has excellent customer service skills, a drive for team motivation, and a Full UK or EU Driving Licence. Benefits include a competitive salary, bonus opportunities, and various employee perks. Join a fast-paced team dedicated to providing exceptional service to customers across the UK.

Benefits

Quarterly bonus scheme

Annual leave plus flexibility

Life assurance

Well-being services

Discounted gym memberships

Exclusive vehicle-leasing schemes

Pension scheme

Benefits App for discounts

Financial Wellbeing app

Qualifications

• Utilize customer service skills to lead a team effectively.
• Full UK or EU Driving Licence preferred.
• Experience in a vehicle rental or logistics environment is a plus.

Responsibilities

• Coordinate the delivery and collection of vehicles.
• Inspire and motivate a team of Service Delivery Drivers.
• Manage fleet allocation and ensure timely service.

Skills

Customer service know-how

Motivating others

Calm, 'can-do' attitude

Job description

We are seeking talented individuals that are excellent in their field of expertise and are posed with all potential and skills necessary to help us meet future business challenges.

Location: Croydon

Benefits: A superb range of exclusive, colleague only benefits and discounts.

Salary: £29,939 pa + bonus up to £2,245 pa OTE
Weekly Hours: 42.5 hours

Job Summary

We’re here to keep people moving, that’s what we do. As a Team Leader, you play a key role in taking our award-winning service directly to customer’s doors - skilfully making sure our vehicles are where we need them to be, when we need them to be there.

Responsibilities

An Auxillis branch is a busy, fast-paced place to be and, as Team Leader, you are involved at the very heart of it. You are a key part of the Branch Management Team, co-ordinating the delivery and collection of vehicles to customers working with our team of administrators and drivers.

At heart, you’re a people person and, whilst you may set expectations high, you love to nurture those around you. You have a real talent for creating a productive, engaged team where everyone works together to get things done well and on time. With your team of Service Delivery Drivers on board, it’s over to you to inspire the team and take ownership for the allocation and utilisation of the fleet at your site, getting the right vehicles to the right customers, just when they need it.

Requirements

Being a successful Team Leader in branch is really about using your customer service know-how, talent for motivating others and your calm, ‘can-do’ attitude to get your team pulling in the same direction. Whereas knowledge of vehicle rental or similar logistics environment may be useful (along with a Full UK or EU Driving Licence of course!), what is more important to us is the drive and personality you can bring to the role.

What We Offer

Of course, a great basic salary, but there’s much more available for you at Auxillis than just that. Some of our most popular benefits include (but aren’t limited to) …

• A fantastic quarterly bonus scheme (up to £2,245 pa OTE)
• Start with 24 days annual leave, rising to 26 days with service plus the flexibility to buy or sell an extra 5 days each year. Of course, you'll have public holidays too, plus an extra day off to celebrate your birthday!
• free life assurance (2x salary)
• well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
• discounted, flexible Gym memberships
• exclusive colleague-only vehicle-leasing schemes
• pension & save-as-you-earn share scheme
• Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)
• Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!

Auxillis are the go-to provider for bespoke accident claims and mobility services for motorists, we're trusted by some of the UK’s best known motor insurers and motoring brands to help their customers when they need it most.

We’re also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.