Team Leader

Chef & Brewer - BRA_101; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality brand in Manchester is looking for a motivated Team Leader to ensure exceptional service and smooth operations. You will lead the team, addressing customer needs and supporting management during busy shifts. Ideal candidates should have strong leadership skills and a positive attitude. The role offers competitive salary, career development through apprenticeship opportunities, and various discounts on services and products. Christmas availability is essential.

Benefits

Competitive salary

Pension contribution

33% staff discount

50% discount at Greene King Inns

Employee assistance program

Referral bonuses

Wagestream access to wages

Retail discounts

Qualifications

• Great eye for detail for optimal service delivery.
• Ability to adapt under pressure during busy shifts.
• Positive attitude and teamwork orientation.

Responsibilities

• Lead the team to ensure smooth operations.
• Deputise for management during their absence.
• Provide a memorable experience for customers.

Skills

Customer service excellence

Leadership skills

Attention to detail

Problem-solving

Team collaboration

Job description

Job Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

Qualifications

As a Team Leader, you will…

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deputise for the management team and resolve any issues that arise in their absence.
• Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
• Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.

What you’ll bring…

• A great eye for detail, making sure every pint is poured to perfection.
• Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
• A positive can-do attitude and be a real team player.

Additional Information

Christmas availability essential

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as :

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…