Team Leader

United Response; Exeter; On-site; GBP 60,000 - 80,000; Full time

Job summary

A national disability charity is seeking a Team Leader in Exeter to oversee a dedicated team supporting adults with learning disabilities and complex needs. The role involves mentoring staff, ensuring high standards of care, and directly supporting individuals. Ideal candidates will possess strong communication and organisational skills, alongside a willingness to learn sign language if necessary. Attractive benefits including paid leave and extensive training opportunities are offered.

Benefits

20 days’ paid annual leave plus 8 bank holidays

2 additional paid Wellbeing Days

Fully paid training

Pension contribution

Cycle to work scheme

Occupational health services

Staff discounts

Qualifications

• Experience in a leadership role or similar environment.
• Ability to manage administrative tasks effectively.
• Willingness to learn sign language is highly valued.

Responsibilities

• Support the Service Manager in day-to-day operations.
• Provide direct support to individuals with disabilities.
• Supervise staff and manage rotas.

Skills

Mentoring and supporting team members

Organisational skills

Communication skills

IT literacy

Flexibility to work various shifts

Experience supporting Deaf people

Job description

Overview

Role: Team Leader
Location: Exeter
Salary: £13.65 per hour
Welcome Bonus: £250 for new starters (T&Cs apply)

Make a Difference Every Day
United Response is looking for an experienced and motivated Team Leader to join our supported living services in Exeter. This is a fantastic opportunity to lead a dedicated team supporting adults with learning disabilities, autism, and complex needs, including Deaf individuals, both in their homes and in the local community.

As a national disability charity, our mission is to ensure the people we support live fulfilling, independent lives. We deliver person-centred, empowering care that helps each individual achieve their goals and aspirations.

What you’ll be doing

• Supporting the Service Manager in the day-to-day running of the service
• Providing direct, hands-on support to the people we support
• Supervising staff, managing rotas, and overseeing support plans
• Liaising with families, professionals, and external agencies
• Ensuring the highest standards of care and compliance are maintained

What we’re looking for

• Confidence in mentoring and supporting team members
• Strong organisational and communication skills
• IT literacy and ability to manage administrative tasks
• A full UK driving licence
• Flexibility to work evenings, weekends, bank holidays, and occasional sleep-ins
• Experience supporting Deaf people, or a willingness to learn sign language, is highly valued

What you’ll get in return

• 20 days’ paid annual leave plus 8 bank holidays (pro rata for part time) – increasing with service
• 2 additional paid Wellbeing Days each year
• Fully paid training and access to recognised qualifications
• Pension contribution
• Cycle to work scheme and season ticket loan
• Occupational health, counselling, and wellbeing services
• Life assurance scheme (2x basic salary)
• Staff discounts and Blue Light Card eligibility

If you’re passionate about empowering others, growing your leadership skills, and making a real difference in people’s lives, we’d love to hear from you.

Please note: This role includes some evening, weekend, and bank holiday shifts, as well as sleep-in duties.

United Response is proud to be an equal opportunity employer. We are committed to the Mindful Employer values and are a Disability Confident Leader. We guarantee to interview all disabled applicants who meet the minimum criteria for the role. If you require assistance with your application, please contact [e-mail]

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