Team Leader

Bellflower; Bonds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality establishment in Bonds, England is seeking a Front of House Team Leader to join their fabulous team. Responsibilities include leading shifts, providing exceptional customer service, and motivating team members to excel. The ideal candidate will have excellent communication and leadership skills, with a passion for the hospitality industry. This role offers great growth opportunities and various perks including discounts and wellbeing support.

Benefits

Annual profit share

30% discount on food and drink

50% off food when on shift

Discounted stays in hotels and inns

Wellbeing support program

Access to employee discounts

Qualifications

• Ability to develop leadership skills and progress in the role.
• Passion for providing excellent customer service.
• Experience in a similar role is beneficial.

Responsibilities

• Lead shifts effectively, ensuring excellent customer service.
• Motivate and guide team members.
• Serve food and drinks while maintaining high quality.

Skills

Excellent communication skills

Leadership qualities

Customer service orientation

Team player

Job description

We arelooking fora Front of House Team Leaderto join our fabulous team.

What we offer our Front of House Team Leaders:

• Annual profit share, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs and inns for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• A fair share of tips
• Wellbeing support with our Employee Assistant Programme
• Great opportunities to grow in your role and progress your career
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Front of House Team Leader does at JW Lees:

• Pulling pints and serving super foodis only the beginning as you show us you have what it takes to develop to the next level
• You’ll be an expert in communication, leading from the front and beinga positive rolemodel for your team
• Take the lead and running shifts,it’s key that providing excellent customer service and motivating your teamis something that you’re passionate about.
• The ability to demonstrate great leadership qualities along with being a great team player.

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:

Proud - Savvy - Honest - Passionate - Personal - Together