Team Lead - Family Support Service

Solihull Council; Kingshurst; On-site; GBP 35,000 - 45,000; Full time

Job summary

A local council in the United Kingdom is seeking an experienced team leader to manage family support interventions. The successful candidate will oversee caseloads, provide supervision, and ensure effective safeguarding practices. Applicants should possess significant experience with children, young people, and families, alongside strong leadership and communication skills. The role requires an essential car user and a commitment to promoting equality, diversity, and inclusion in all practices.

Benefits

£250 referral bonus

Professional development opportunities

Qualifications

• Significant experience working with children and families.
• Proven experience supervising staff in a pressured environment.
• Confidence using IT systems and maintaining accurate electronic records.

Responsibilities

• Lead and manage a team to deliver family support interventions.
• Oversee caseloads and ensure effective case management.
• Promote integrated assessment and holistic practice.

Skills

Team leadership

Communication skills

Safeguarding knowledge

Record-keeping

Emotional resilience

IT competency

Education

Relevant professional qualification

Job description

Solihull Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all staff to share this commitment and to actively promote equality, diversity and inclusion in everything they do.

Key Responsibilities

• Lead, manage and motivate a team to deliver high-quality family support interventions
• Allocate and oversee caseloads, ensuring effective case management and supervision
• Provide regular professional supervision, advice and guidance to staff
• Take a lead role in safeguarding within the team
• Coordinate referrals and ensure swift access to early help support
• Promote integrated assessment and holistic, strengths-based practice
• Work collaboratively with partner agencies, voluntary sector and internal services
• Ensure accurate, timely and confidential record keeping in line with council policies
• Monitor performance, analyse data and contribute to service reports
• Support staff training and development, including work with community volunteers
• Contribute to service development and retain specialist expertise across the borough

About You

You will have significant experience working with children, young people and families, along with proven experience of supervising staff and managing workloads in a pressured environment.

You will also demonstrate:

• A relevant professional qualification or equivalent extensive experience
• Strong safeguarding knowledge and leadership capability
• Excellent communication and report-writing skills
• Ability to build effective relationships with families and multi-agency partners
• Confidence using IT systems and maintaining accurate electronic records
• Emotional resilience and the ability to work under pressure
• Commitment to anti-discriminatory practice and reflective, evidence-informed work

Additional Information

• Enhanced DBS required (regulated activity with children)
• This is an essential car user role - applicants must hold a full UK driving licence and have access to a vehicle (reasonable adjustments will be made where required)
• The post is subject to the Fluency Duty (English language requirements for public sector workers)

Refer & Earn

Know someone who would be a great fit?

• Refer a successful candidate and receive a £250 referral bonus