Sales & Operations Team Assistant
Fast‑Growing Luxury Haircare Brand
Hybrid – Central London Office / Homeworking / UK Travel (Flexible)
Overview
We're partnering with one of the UK's fastest-growing luxury haircare brands – an entrepreneurial, premium business with a strong international presence and a reputation for high-performance, easy-to-use products.
This is a fantastic opportunity for a bright, organised and commercially curious individual to join a high-growth environment and gain broad exposure across sales, operations and strategy within a premium consumer brand.
The Opportunity
This entry to early-career role offers real variety and visibility across the business. You'll work closely with the Global Sales & Operations Director and collaborate cross-functionally with sales, marketing, operations, supply chain and finance to help ensure smooth execution of key commercial and operational initiatives.
It's ideal for someone who thrives on organisation, enjoys problem-solving, and wants to develop quickly in a fast-paced, entrepreneurial environment.
Location
Hybrid working model with:
- Homeworking
- Occasional days in the Central London office (Oxford Street)
- Retailer visits and manufacturing locations
- UK-wide travel as required (flexible)
Assistant & Administrative Support
- Support the Global Sales & Operations Director with diary management, meeting coordination and email triage.
- Assist with budgets, purchase orders, invoices and expense tracking.
- Organise and manage samples and free stock requirements.
- Maintain project plans and critical paths.
- Build strong cross-team relationships to ensure timely delivery of information and actions.
- Attend meetings and circulate minutes and actions.
- Arrange travel and support document legalisation, translations and related requirements.
- Provide customer service cover during team holidays.
Sales & Commercial Support
- Prepare materials for key retail meetings, line reviews and commercial presentations.
- Support store visits and help organise in‑store retailer events.
- Coordinate all logistics for TV shopping channel/retailers, including preparation, on‑site support and post‑show analysis.
- Conduct market and competitor research, summarising key insights.
- Assist with sales reporting, forecasting and performance tracking.
- Liaise with internal teams to ensure alignment and follow‑up on actions.
- Maintain accurate pricing, promotions and commercial documentation.
Operations & Project Coordination
- Prepare briefing documents for manufacturers and product registration partners.
- Support day‑to‑day workflows across supply chain, logistics and inventory planning.
- Track timelines and deliverables for product launches and operational initiatives.
- Coordinate cross‑functional projects across sales, marketing, operations and finance.
- Provide order processing cover during team holidays.
Experience & Characteristics – Essential
- Exposure in an assistant, operations or commercial support role – even internships.
- Strong educational background
- Strong organisational skills and attention to detail.
- Proactive, solutions‑focused mindset with a willingness to learn quickly.
- Ability to manage multiple priorities and work collaboratively.
- Excellent written and verbal communication skills.
- Confident using Microsoft Excel and PowerPoint (Canva desirable).
Desirable
- Experience in beauty, haircare, luxury or consumer brands.
- Exposure to sales operations, supply chain or retail environments.
- Background in a high‑growth or entrepreneurial business.
- Advanced Excel or project management tools.
What Success Looks Like
- Delivering accurate, insightful reports and presentations that support strategic decisions.
- Independently managing key operational workflows with minimal supervision.
- Becoming a trusted point of contact for clear communication and follow‑through.
- Contributing to improved processes and systems across the business.
Career Development
There's genuine scope to progress into Operations or Commercial Coordinator / Executive support roles as your experience and impact grow.
Package
- Competitive salary as listed
- Pension and healthcare package
- Complimentary hair services and product allowance!