Team Administrator | Croydon Health Services NHS Trust

Croydon Health Services; Greater London; On-site; GBP 20,000 - 30,000; Part time

Job summary

A healthcare trust in Greater London is seeking a motivated Team Administrator to provide essential administrative support to its Children's Physiotherapy Service. This part-time role requires excellent communication and organisational skills in a fast-paced environment. Responsibilities include managing calls and appointments, handling patient records, and supporting clinicians. The position is vital to ensuring smooth clinic operations for the local community. It comes with opportunities for professional development and training lessons.

Benefits

Professional development opportunities

Access to training programs

Qualifications

• Strong administrative skills, able to manage reception and appointment scheduling.
• Experience in handling confidential patient information.
• Ability to work in a fast-paced healthcare environment.

Responsibilities

• Act as the first point of contact for families and professionals.
• Manage telephone calls and clinic schedules effectively.
• Provide accurate data entry and patient record management.
• Support clinicians with general administration tasks.

Skills

Excellent communication skills

Organisational skills

Tools

EMIS

NHS systems

Job description

Team Administrator

Band 3, Part Time – 22.50 hours per week

We are looking for a motivated and organised Administrator to join our Children’s Physiotherapy Service at Crystal Children’s Development Centre. This role provides vital administrative and reception support to a busy community physiotherapy team supporting children and families across Croydon. The post is 22.5 hours per week, permanent, and will suit someone with excellent communication and organisational skills, who thrives in a fast-paced healthcare environment.

Proposed Interview Date – 15th January 2026

Responsibilities

• Act as the first point of contact for families, carers, and professionals, providing a welcoming and professional reception service.
• Manage telephone calls, appointment bookings and clinic schedules using EMIS and other NHS systems.
• Provide accurate data entry, clinic preparation and patient record management.
• Handle patient information in line with confidentiality and governance standards.
• Support clinicians with general administration including correspondence, filing, scanning and photocopying.
• Assist in collating data for audits and service reports.
• Work flexibly to support the smooth running of the service, including occasional cross‑cover for colleagues.

Croydon Health Services NHS Trust provides hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital, is one of the busiest in London. We’re also leading the way in providing more healthcare outside hospitals at clinics, specialist centres and in people’s homes. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long‑term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training throughout the careers of all of our staff. As well as offering access to a range of core skills training and professional development.

Please see the attached supporting document which contains more information about the role in job description and person specification.

This advert closes on Wednesday 24 Dec 2025