Team Administrator

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; New Milton; Hybrid; GBP 24,000 - 26,000; Full time

Job summary

A healthcare organization in the UK is seeking a Team Administrator for its Coastal Medical Partnership. This full-time or part-time role involves providing administrative support, managing patient records, and working collaboratively with clinical staff. The ideal candidate will possess GCSEs in English and Maths and strong organizational skills. The position offers a salary between £24,071 and £25,674 annually and emphasizes a flexible working environment.

Qualifications

• Strong understanding of data protection and confidentiality guidelines.
• Competence in a range of computer software necessary for administrative tasks.
• Ability to work effectively with clinical and non-clinical staff.

Responsibilities

• Co-ordinate work effectively and provide support to other team members.
• Provide accurate administrative support and maintain confidentiality of patient records.
• Conduct audits and manage data for local Primary Care Mental Health Practitioners.

Skills

Excellent customer service

Organizational skills

Data management

Education

GCSE in English and Maths level 4/C or above

RSA II or equivalent

Tools

EMIS/System One/RIO

Microsoft Office

Job description

Team Administrator Coastal Medical Partnership PCN

The closing date is 15 February 2026

We have an exciting opportunity for a full time or part time team administrator as part of Hampshire and the Isle of Wight Primary Care Network (PCN) based at Coastal Medical Partnership Hordle Well Being Hub/hybrid role supporting the service and admin.

Would you like to play a part in transforming local mental health services?

Would you feel at ease working with clinical and non-clinical staff across a variety of health care services?

Are you adaptable, happy to initiate change and flexible in your approach? If so, then we would love to talk to you!

This is a new, exciting, and innovative post to support the needs of the local population living with mild to moderate mental health difficulties.

In Hampshire and Isle of Wight (HIOW) we have launched our plan to transform experiences in adult mental health through a programme called 'No Wrong Door'. This is led by the local NHS, councils, Public Health, GPs, voluntary and community partners and people with lived experience of mental illness.

Only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to: Hampshire and Isle of Wight ICB, Hampshire & Isle of Wight Healthcare FT, Portsmouth Hospitals University NHS Trust, University Hospital Southampton FT, South Central Ambulance Service, Isle of Wight NHS FT or Hampshire Hospitals FT.

Main duties of the job

Suitable for someone who is able to co-ordinate work effectively and provide support, motivation and guidance to other team members. Suitable for someone who is passionate about providing excellent customer service.

Providing accurate administrative support to the team, ensuring the confidentiality of patient records is maintained according to data protection and Caldicott guardianship guidelines including forms, rotas, assessments, G.P letter's, discharge summaries and reports.

To conduct administrator system audits for the local Primary Care Mental Health Practitioners, Commissioners and PCNs and provide data as required.

Take and transcribe a wide range of meeting minutes in an accurate and timely manner.

Receive and process referrals to the relevant clinician and EMIS/System One/RIO

Update case notes on patient record EMIS/System One/RIO as required

Extract data from Insights when required

Type up reports incorporating graphics and tables as required

Type all letters dictated or provided by the team and nearby PCNs

Book appointments on the patient record system for clinics and individual consultations

Answer telephone calls and relay any messages in a timely manner

Creating bespoke documents for the team, such as leaflets etc.

Arrange team events, as required

Monitor data quality of administrative input

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

Person Specification

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

Qualifications

• GSCE in English and Maths level 4/C or above.
• RSA II or equivalent
• To be competent in a range of computer software

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire and Isle of Wight Healthcare NHS Foundation Trust

£24,071 to £25,674 a year Based on full time hours