Team Administrator

Greater Manchester Mental Health NHS Foundation Trust; Salford; On-site; GBP 40,000 - 60,000; Full time

Job summary

A reputable mental health organization in the UK is seeking a Team Administrator to provide comprehensive administrative support to the Living Well Team. Responsibilities include managing referrals, ensuring timely appointments, and maintaining efficient administrative processes. Candidates must demonstrate strong organizational skills and the ability to communicate effectively within a multi-disciplinary team. This role is essential for facilitating seamless patient care and requires proactive engagement with service users and clinicians.

Qualifications

• Strong organizational skills to manage multiple administrative tasks efficiently.
• Excellent communication skills for liaising with team members and service users.
• Ability to work effectively within a multi-disciplinary team environment.

Responsibilities

• Provide confidential secretarial and administrative support to the Living Well Team.
• Manage referrals and send out appointment letters.
• Oversee patient pathway and appointment service.

Job description

Responsibilities

The post holder will provide confidential secretarial and administrative support to the Living Well Team.

They will manage referrals that come into the team, send out appointment letters and mailshots, handle all telephone calls that come into the service and ensure they are passed on in a timely manner.

Requisition and Facility Management

The post holder will be responsible for the requisitioning of stationery, maintenance of meeting rooms and non-stock requisitioning.

Patient Pathway and Appointment Service

The Team Administrator will oversee the patient pathway with responsibility for ensuring referrals, reviews and appointments are processed and conducted within the required timeframes.

The post holder will provide a booking appointment service for Outpatients using the electronic patient record system. This involves formal liaison with service users and clinicians to ensure patients are seen within appropriate timeframes.

Administrative Duties

The post holder will ensure an efficient administrative service for the team, including minute taking, filing and other general administrative duties.

Additional Responsibilities

The Team Administrator will receive, process, scan and forward referrals, agreeing, amending and issuing appointments.

Providing an administrative function to the Multi-Disciplinary Team, minuting meetings, filing and other general duties also falls under this role.

Sponsorship Notice

Note: This role is not eligible for sponsorship unless you meet the temporary exemption criteria from the immigration rules effective 22/07/2025. Separate provisions apply to workers who have held a Skilled Worker visa continuously since before 04/04/2024.