Talent Acquisition Business Partner (Sales & Customer Success)

Iris Software Group; Manchester; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading software company in Manchester is looking for a Talent Acquisition Business Partner. This hybrid position focuses on attracting and hiring talented sales and customer success professionals. The successful candidate will work closely with commercial leaders to develop recruitment strategies and enhance the candidate experience, ultimately contributing to the company's growth and innovation. Strong headhunting skills and experience in recruiting for complex roles are crucial for this position.

Qualifications

• Proven experience in talent acquisition, particularly in sales and customer success.
• Strong ability to source and engage passive candidates.
• Experience designing strategic recruitment plans.

Responsibilities

• Oversee the hiring process for the Sales and CS teams.
• Develop recruitment strategies to attract high-performing candidates.
• Maintain relationships with commercial leaders to align hiring needs.

Skills

Headhunting

Candidate experience

Recruitment strategies

Job description

Overview

At IRIS Software Group, our Sales and Customer Success (CS) teams are the engine of our growth. They win new customers, deepen relationships, and ensure clients succeed with our products. To keep fuelling that success, we're hiring a Talent Acquisition Business Partner who will take ownership of hiring across these pivotal teams. This role is hybrid, with three days a week in our Manchester office. Manchester is the hub for our Sales and Customer Success organisation - it's where these teams are anchored, and where senior leaders frequently come together. Being present here means you'll be close to the action, building strong relationships and directly influencing how we attract and hire the talent that powers IRIS's growth.

Why This Role Matters Great Sales and Customer Success professionals are some of the hardest people to hire - the very best are usually not looking for jobs. That's why this role isn't about posting adverts. It's about headhunting, sourcing passive candidates, and creating a trusted candidate experience that keeps people engaged in a competitive market. You'll act as a strategic partner to our commercial leaders, designing recruitment strategies that secure proven, high-performing Sales and CS professionals. Every hire you make will help IRIS accelerate growth, deliver innovation for customers, and strengthen diverse leadership pipelines for the future.

About the Team You'll Join You'll be part of our global Talent Acquisition team, reporting to our Senior Talent Acquisition Manager. We work closely across the UK and US, sharing insights, pooling knowledge, and raising the bar for hiring at IRIS. It's a collaborative, supportive environment where your expertise will be valued.