Talent Acquisition Apprentice

Halfords; Redditch; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK retailer is seeking a Talent Acquisition Apprentice to support the recruitment process in Redditch. This role involves managing job requisitions, coordinating onboarding activities, and engaging with various stakeholders. Ideal candidates will have GCSEs in English and Mathematics, strong communication, and IT skills. The company promotes a people-first culture, providing training and development opportunities. Join a supportive team where your personality and ambition are valued as much as your skills.

Qualifications

• GCSE in English and Mathematics (grade 4 or above).
• Strong communicator who enjoys working with others.
• Previous experience in administration or customer service is helpful.

Responsibilities

• Support recruitment process and manage job requisitions.
• Coordinate onboarding activities for new colleagues.
• Engage with stakeholders to improve recruitment processes.

Skills

Communication skills

IT skills

Attention to detail

Organisational skills

Customer care skills

Problem solving

Team working

Creativity

Initiative

Education

GCSE in English (grade 4 or above)

GCSE in Mathematics (grade 4 or above)

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Overview

Support the end-to-end recruitment process, ensuring candidates and hiring managers receive both a professional and timely service. Help manage job requisitions and candidate records within our Applicant Tracking System (ATS), ensuring data accuracy and compliance. Assist with the preparation and issuing of employment contracts and onboarding documentation for new starters. Coordinate onboarding activities to help ensure every new colleague has a smooth and positive start with us. Provide administrative support for internal colleague moves and promotions. Support the team with posting job adverts, screening applications, and scheduling interviews. Learn how to track and report on recruitment activity to support data-driven decision making. Contribute ideas for improving our processes, systems, and candidate experience. Provide general administrative support to the wider Talent Acquisition team during busy periods. Provide flexible support across the Talent Acquisition function, adapting to changing business needs and supporting peak periods or team absences.

Responsibilities

• Identify, progress, and convert leads into new candidates, placements, or clients.
• Source vacancies in line with stakeholder requirements and organisational policies and procedures.
• Manage and maintain stakeholder relationships and their role within the recruitment process.
• Interpret and apply regulation and legislation, share best practice, and advise stakeholders on their application.
• Plan and manage recruitment campaigns to attract candidates, including agreeing objectives with stakeholders and monitoring performance.
• Research, identify and attract candidates using methods to satisfy job requirements, including those with transferrable skills to move from the legacy carbon economy to green economy jobs.
• Process, review, and progress candidate applications.
• Create and present diverse short lists of candidates to stakeholders.
• Inform and advise candidates on the outcome of their application at the individual stages of the recruitment process, including those that have been unsuccessful.
• Manage the recruitment and selection process for candidates, including those who require reasonable adjustments.
• Communicate information through different media, for example face-to-face or online meetings, emails, reports, and presentations.
• Engage with stakeholders to review recruitment processes and identify opportunities for continuous improvement and improving own performance.
• Review services provided and implemented improvements based on stakeholder feedback.
• Place candidates into roles that match their skills and stakeholder requirements.
• Use technology and software tools to manage information, ensuring compliance with organisation and legislation requirements.
• Challenge poor practice and non-compliance with the recruitment process and escalate where appropriate.
• Identify future changes in the sector that may impact the organisation, for example technology advances.
• Interpret policies to support and promote the delivery of equity, diversity, and inclusion in the workplace, and monitor their impact on recruitment activities.
• Identify and apply sustainable and greener methods of working, for example reducing energy and paper consumption, managing diaries to reduce carbon emissions, and considering greener options when booking venues for assessment centres or planning recruitment campaigns.
• Identify and maximise opportunities to support the organisation\'s business strategy, for example growing client or candidate pipelines.
• Manage resources within budget requirements.
• Respond to stakeholder complaints and escalate where appropriate.

Training

Training schedule: Training will be held once a week for the first eight weeks and then once a month for the remainder of the course. All lessons will be delivered remotely via Microsoft Teams. Sessions will be led by a tutor from Apprenticeship Connect.

What we are looking for

• Are you someone who lights up a room and connects with people instantly? If you thrive in a fast-paced environment and love making things happen, this Talent Acquisition Apprentice role could launch your career.
• GCSE in English (grade 4 or above) and Mathematics (grade 4 or above).
• Other qualifications and industry experience are welcome.
• Communication skills, IT skills, attention to detail, organisation skills, customer care skills, problem solving, administrative skills, logical thinking, team working, creativity, initiative.
• Passionate about people and building a career in HR or Talent Acquisition with drive; organised and able to manage multiple tasks with good attention to detail.
• Confident using Microsoft Office tools (Excel, Word, Outlook); curious, proactive, and eager to learn.
• Strong communicator who enjoys working with others and maintaining discretion with sensitive information.
• Previous experience in administration, customer service, or HR support is helpful but not essential; full training will be provided.

About the role

Our client is a leading UK retailer with a buzzing Support Centre based in Redditch. They are known for their people-first culture and passion for developing talent, offering training and development opportunities and a competitive benefits package. You will join a supportive, high-energy team where your personality, ambition, and potential matter as much as your skillset.