Systems Engineer 2nd-3rd Line | Cloud & Security

Teleperformance SE; Bristol; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global customer experience leader based in the UK is seeking a Systems Engineer (Level 2-3) to support and improve operational IT systems. The ideal candidate will have a strong background in Microsoft infrastructure and Cloud solutions, with experience in providing 2nd and 3rd Line support. Key responsibilities include designing new solutions, securing systems, and maintaining IT infrastructure. This full-time role requires excellent troubleshooting and communication skills, and a proactive approach to problem-solving.

Qualifications

• 3-5 years IT Systems Team/3rd Line Infrastructure Support experience.
• Strong troubleshooting and analytical skills required.
• Experience with cloud platforms and virtualization is desirable.

Responsibilities

• Provide 2nd - 3rd Line support for IT systems and infrastructure.
• Help design and implement IT solutions based on operational needs.
• Secure systems through audits, vulnerability scanning, and remediation.

Skills

Troubleshooting

Analytical skills

Windows Server 2016+

Microsoft Azure Services

Strong communication skills

Hardware support

Virtualization (VMware, Hyper-V)

Documentation

Tools

SolarWinds

Splunk

MECM

Tanium

Job description

A global customer experience leader based in the UK is seeking a Systems Engineer (Level 2-3) to support and improve operational IT systems. The ideal candidate will have a strong background in Microsoft infrastructure and Cloud solutions, with experience in providing 2nd and 3rd Line support. Key responsibilities include designing new solutions, securing systems, and maintaining IT infrastructure. This full-time role requires excellent troubleshooting and communication skills, and a proactive approach to problem-solving.