Systems Engineer 2nd-3rd Line | Cloud & Security

Teleperformance SE; Bath; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading customer experience management company in the UK is seeking a Systems Engineer (Level 2-3) to provide IT support and innovative solutions. The ideal candidate should have 3-5 years of experience, strong communication skills, and proficiency in Microsoft infrastructure, including Windows Server and Azure. This full-time role involves dynamic problem-solving and the opportunity to contribute to continuous improvement initiatives. The company values initiative and quality service.

Qualifications

• 3-5 years IT Systems Team/3rd Line Infrastructure Support experience.
• Strong communication skills and able to think creatively.
• Experience in a Call Centre environment is advantageous.

Responsibilities

• Provide 2nd - 3rd Line support for IT systems and infrastructure.
• Help design new solutions based on operational requirements.
• Secure systems to Cyber Essentials, PCI DSS, and ISO27000 standards.

Skills

Windows Server 2016+

Azure

VMware

Hyper-V

Strong troubleshooting skills

Analytical skills

Organised and efficient

Communication skills

Team player

Tools

M365

Veeam Backup

SolarWinds

Splunk

ControlUp

Job description

A leading customer experience management company in the UK is seeking a Systems Engineer (Level 2-3) to provide IT support and innovative solutions. The ideal candidate should have 3-5 years of experience, strong communication skills, and proficiency in Microsoft infrastructure, including Windows Server and Azure. This full-time role involves dynamic problem-solving and the opportunity to contribute to continuous improvement initiatives. The company values initiative and quality service.