Supporting Volunteer (Survey Volunteer at the National Waterways Museum, Gloucester)

Canal & River Trust; Gloucester; Hybrid; GBP 10,000 - 40,000; Full time

Job summary

A community-focused organization in Gloucester seeks volunteers to engage visitors at the National Waterways Museum. Responsibilities include observing visitor behavior, assisting with surveys using a tablet, and supporting administration tasks. Ideal candidates are friendly, reliable, and willing to learn new skills. Flexible volunteering hours available, including potential remote work opportunities.

Benefits

Flexible volunteering hours

Opportunities to learn new skills

Supportive team environment

Qualifications

• Must be willing to commit to a minimum of a couple of hours a week.
• Full training will be provided for using the tablet.

Responsibilities

• Engage visitors to complete a short survey.
• Support data collection and administration tasks.
• Create content for social media.

Skills

Friendly and welcoming demeanor

Basic technology knowledge

Reliability

Organizational skills

Job description

Overview

Do you enjoy talking to people? Are you confident using a tablet to complete a short questionnaire? Come and join us to help gather valuable feedback from visitors at the National Waterways Museum, Gloucester.

What you’ll do

• Observe and note the behaviours and general profile of visitors as they explore the site
• Approach visitors in a friendly, engaging, and welcoming manner
• Invite visitors to take part in a short survey, clearly explaining its purpose
• Use a tablet to read out survey questions and accurately record visitor responses
• Follow guidance on health, safety, and data privacy
• Report any issues or feedback to your designated contact at Canal & River Trust

What we’re looking for

• Friendly, welcoming people that are happy to approach members of the public
• People who can commit to a minimum of a couple of hours a week (either weekends/weekdays or both)
• Basic knowledge of technology - you’ll be using a tablet (full training will be provided)

Why volunteer with us?

• Lots of interaction with people, you’ll spend your shift talking to visitors and staff at the museum
• An opportunity to learn new skills, either for future employability or just for the fun of it!
• You’ll be part of a supportive and enthusiastic team
• Your contribution will make a real difference to improving our museums
• We look forward to hearing from you!

Why we want you

Our Supporter volunteers ensure that the day to day nuts and bolts of the waterways happen be that monitoring activities on the towpath or that the running of teams and the necessary processes happen in the background. This can be anything from working with our Social Media Team to assisting with location and filming for productions. Our Supporting Volunteers also support our teams within our offices and even on the Towpath conducting audits.

Some of the things you might get up to in that role are listed below, but the specifics of what your role will involve can be discussed with your task manager

What you will be doing

• Supporting with administration
• Supporting with data collection
• Creating content on social media
• Taking photos for promotion and celebration
• This role can potentially be done from home.
• When you register as a volunteer, we will ask you about any unspent convictions which you need to declare and risk assess these as needs be.

The skills you need

• Reliable
• Organised
• Whilst not essential, many of the activities in this roles use either computer or mobile devices.

What’s in it for you

• The opportunity to volunteer flexibly, often from home
• Be part of a friendly team of supportive colleagues and volunteers
• Learn new skills and understand better the day to day workings of the waterways