Support Worker

Havencare Homes and Support Limited; Leedstown; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dedicated care organization in the UK is looking for a compassionate Support Worker to assist individuals with Autism. The successful candidate will provide 1:1 support, facilitating daily activities while ensuring a safe and understanding environment. Ideal candidates should be patient, creative, and confident in handling distressed behaviour. The role offers flexible hours and great benefits, including quality training and potential overtime.

Benefits

Quality training and development opportunities

Free 24/7 confidential Employee Assistance Programme

Financial rewards through the Refer a Friend Scheme

Vouchers for special occasions

Paid DBS

Opportunity to earn overtime

Qualifications

• Hold a clean and full UK driver’s licence (manual).
• Ability to provide support during both good and difficult times.
• Kind and patient personality.

Responsibilities

• Support Mr B and Mr J in their daily activities and communication.
• Assist with 1:1 support throughout the day.
• Encourage outdoor activities and a healthy routine.

Skills

Confident to support distressed behaviour

Positive advocacy for individuals

Teamwork

Attention to communication cues

Job description

Reference Code

SWLeed1125

Job Title

Support Worker

Location

Leedstown, Hayle

Pay

Hourly Rate: £12.70 per hour (£12.30 base rate + 40p complex service) between 07.00-22.00 and £13.70 between 22.00-07.00.

Overtime Rate: +£2 on usual hourly rate.

Hours

Full and part time available - Days and waking nights available.

As a flexible employer we are open to discussing what work patterns are mutually beneficial to meet the requirements of Mr B and Mr J. We work over a 2‑week rolling rota. Usual shift times are 07.00‑14.30 / 14.30‑22.00 / with additional hours to support when 2:1. We also have 07.00‑22.00 day shifts available and part‑time waking night availability. Usual shift times are 22.00‑07.00.

Sponsorship

Due to our sponsorship obligations, we are unable to offer part‑time hours to those requiring sponsorship.

About Havencare

Havencare is a forward‑thinking and growing charity. We have been making a difference for 35+ years, changing the lives of people who have learning disabilities, autism, brain injuries, and other support needs.

At Havencare, first and foremost, we are looking for outstanding people who align with our values of Transparency, Quality and Engagement.

About the Role

Mr B is a man with a diagnosis of Autism in his late 50s. He loves a cuppa and interaction with staff. Recently, his health has declined and he needs support to recognise how he is feeling and to take action with appointments etc.

Mr J is a man with Autism and epilepsy, in his mid‑30s. He enjoys the safety of his bed and requires a sensory‑filled approach.

Mr J can at times express himself in a distressed state.

This role requires confidence and an understanding of supporting a person in distress. Being curious and non‑judgemental to focus on why something happened opposed to what happened through ‘off‑loading’ and reflecting on practice.

Although both men have a good understanding of spoken communication, they use Makaton and other visual‑based communication styles to enhance and make their wishes and preferences known.

Mr B enjoys going out for a cup of coffee and listening to 80s music whilst Mr J enjoys relaxing in the garden, watching TV or going for a drive with the windows down and the wind blowing through his hair. Both Mr B and Mr J are encouraged to go out in the fresh air to enjoy a walk or two when the weather is agreeable.

You will enjoy working as a team, identifying activities that both can enjoy and are meaningful to them.

Both men present with obsessive behaviours, communicating through these behaviours, needing you to help them cope with a world that can be confusing to them. They both have their own coping strategies and support guidance developed by those that know them well and working with external/health professionals. Both men require reassurance and consistency to feel safe and understood.

Both Mr B and Mr J require 1:1 support throughout their day, with some additional 2:1 to support community activities and sharing overnight support. A consistent, relaxed and observant approach at all times and encouraging a healthy sleep routine overnight.

You will need to pay attention, picking up on all communication cues and behaviours to direct the right support.

About You

Hold a clean and full UK driver’s licence (manual).

Confident to support distressed behaviour.

Be a positive advocate for each men.

Provide support during both the good times and the more difficult times.

Both show a preference for people who are fun but can sit quietly for periods of time.

You will be confident, able to think outside the box, with a kind and patient personality.

You will be person led, happy to get to know and understand both men as the individuals they like to be.

Happy to navigate systems used efficiently and fulfil your responsibilities of the role.

Working Pattern

We have full and part time day availability. Usual shift times are 07.00‑14.30 / 14.30‑22.00 / with additional hours to support when 2:1. We also have 07.00‑22.00 day shifts available. We have part time waking night availability. Usual shift times are 22.00‑07.00. To be discussed at interview but sharing your availability and interests in days or nights in your application helpful.

Benefits

• Quality training and development opportunities to maintain and enhance your skills and knowledge
• Free 24/7 confidential Employee Assistance Programme (EAP) to support your health and wellbeing
• Big financial rewards through our Refer a Friend Scheme
• Vouchers at Christmas, your work anniversary, and your birthday
• Paid DBS
• The opportunity to earn overtime
• …and more!

Closing Date

Planned for 4th January 2026, however applications will be considered as and when received and may close earlier if the right candidate is identified.

Requirements

A satisfactory Enhanced DBS check and subsequent registration for the DBS Update Service.

2 acceptable / satisfactory references.

Evidence of eligibility / right to work in the UK.