Support Worker (Complex Needs)

Eden Futures Group; Chorley; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading support services provider is seeking Specialist Support Workers in Chorley, United Kingdom, to help individuals with complex needs lead fulfilling lives. The role offers a flexible contract, competitive salaries up to £27,199.92 annually, and various benefits including training opportunities and a supportive work culture. This position requires compassion, teamwork, and the ability to support service users in their daily lives, promoting independence and safety. Apply soon as the closing date is 18 February 2026.

Benefits

Birthday off plus 5.6 weeks holiday

Free DBS check

Continuous training opportunities

Health cashback and pension scheme

£500 bonus through refer-a-friend scheme

Blue light discount scheme

Enhanced pay for maternity/paternity leave

Qualifications

• Previous experience in care or supporting individuals with complex needs is essential.
• A genuine passion for helping service users lead active lives is crucial.
• Ability to remain positive in challenging situations.

Responsibilities

• Support service users to lead an active life.
• Ensure safety and safeguard welfare.
• Provide emotional support and maintain a person-centered approach.
• Assist with social activities, finances, and personal care.

Skills

Experience supporting individuals with complex needs

Compassionate and caring attitude

Teamwork and initiative

Job description

Support Worker (Complex Needs)

We are Eden Futures, delivering exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs. We are recruiting Specialist Support Workers to join the team across our Supported Living Services, supporting individuals with more complex needs to become independent in the community and helping them to live as independently as possible.

Job Introduction

Roles are paid at an hourly rate of £12.46, or £27,199.92 annually based on a 42‑hour working week. The salary shown is a per‑annum equivalent for illustrative purposes only.

We are flexible regarding full‑time, part‑time, or bank contracts, with shifts varying across days, nights and weekends, offering you the flexibility to work around commitments you may already have. Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.

As a Support Worker you will receive the following benefits:

• Take your birthday off plus 5.6 weeks of holiday (pro rata for part‑time employees)
• Free DBS check
• Continuous learning & development opportunities, including access to bespoke training, apprenticeships in health & social care and business and leadership & management
• Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
• Health cash back and pension scheme
• Eligible for £500 bonus through our refer‑a‑friend scheme (unlimited referrals)
• Enhanced pay for maternity or paternity leave
• Blue light discount scheme
• Eligibility for Costco membership

Main Responsibilities

• Support service users to lead a full and active life in line with their wishes and choices, considering their assessed needs and individual support and care plans, and participating in the development of plans where applicable.
• Support individuals to stay safe, taking appropriate action to safeguard their welfare and protect them from abuse wherever possible.
• Provide emotional support when needed, maintaining a person‑centred approach.
• Support service users to participate in chosen social activities and services in their community, manage their finances and medication responsibly, help with practical tasks around the home, and respectfully support with personal care, hygiene and healthcare.
• Serve as an informal point of contact for those in the service user’s circle of support (e.g. families and social workers).
• Accurately report and record any issues related to the care and support of our service users to monitor their health and wellbeing.
• Comply with health and safety regulations and have regard for the health, safety and welfare of others.

Ideal Candidate

• Previous experience supporting individuals with complex needs, or previous experience working in care; we will provide specific training to enable you to deal with needs and support people living in our services.
• Caring and compassionate, with a genuine passion for helping our service users lead a full and active life and achieve as much independence as possible.
• Understand that there will be challenging days, but remain positive in those situations and remember that you have the chance to positively influence how someone feels.
• Enjoy working as part of a team as well as using your own initiative and have a willingness to support your colleagues when needed.

About the Company

Eden Futures is about enabling people to live fulfilling lives in whatever circumstances they choose. Our aim is to provide a high‑quality service that empowers service users to lead normal lives and be the provider of choice. Our people and culture are Platinum‑accredited by Investors in People. We are an inclusive employer, committed to safe and fair recruitment, safeguarding and protecting those we care for, and ensuring all staff are vetted, selected, trained and supervised fairly and to a high standard.

Job Details

• Salary: up to £27,199.92 per annum
• Contract type: Permanent (Full time, Part time, Bank considered)
• Working hours: Full time or part time, bank also considered; shifts vary across days, nights and weekends
• Location: Chorley, United Kingdom
• Closing date: 18 February 2026
• Job reference: eden / TP / 4484 / 1811
• Department: Operations / Care Support; Operational area: N West & W Yorks

Equal Opportunities

We are an inclusive employer and support vulnerable adults. We are committed to safeguarding and protecting those we care for and serve.