Support Worker

Komplex Community; Wolverhampton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A community support organization in Wolverhampton is seeking a dedicated Support Worker to empower individuals with learning disabilities and complex needs. You will help them with daily tasks, promote independence, and provide emotional support. Applicants should have a full UK driving licence, compassion, and ideally one year of experience in care. The role involves working 12-hour shifts, including waking nights. The organization offers comprehensive training and various employee benefits, including mental health support and retail discounts.

Benefits

Fully funded training and career development opportunities

24/7 GP access for you and your immediate family

Free mental health support and wellbeing check‑ins

Life insurance and everyday support advice lines

Retail discounts and vouchers (Amazon, Tesco, Nike, and more)

Up to 33% off gym memberships

Employee of the Month recognition and £50 voucher prize

Structured rota supporting a healthy work‑life balance

Qualifications

• Full UK manual driving licence required.
• A minimum of one year’s experience working in care or support is desirable.
• Flexibility to work across services in Shropshire and Staffordshire.

Responsibilities

• Support individuals with essential daily tasks such as cooking and personal care.
• Encourage independence through meaningful activities.
• Provide emotional reassurance and structure.
• Monitor and record progress, recognising small wins.
• Work regular 12-hour shifts including waking nights.

Skills

Compassion

Resilience

Emotional intelligence

Confidence working with individuals with learning disabilities

Basic IT skills

Job description

Start your journey in a rewarding career | Join Komplex Community

empowering people with learning disabilities and complex needs to lead enriched, independent lives with dignity and purpose.

Location: Penn, Wolverhampton

Full-Time | £13.00 per hour (flat rate)

12‑hour shifts (Days & Waking Nights)

About Komplex Community

Komplex Community provides high‑quality, person‑centred supported living services across Shropshire and Staffordshire for adults with autism, learning disabilities, mental health needs and behaviours that may challenge.

We believe in empowering individuals to take control of their lives, and we are equally committed to investing in our team through meaningful training, support, and career growth.

Your Role as a Support Worker

You’ll be part of a dedicated, hands‑on team supporting individuals with a range of complex needs such as autism, learning disabilities, mental health conditions, and challenging behaviour, helping them live safely and independently in their own homes.

Responsibilities

• Supporting individuals with essential daily tasks such as cooking, personal care, cleaning, and budgeting
• Encouraging independence and building confidence through meaningful activities and community access
• Being a calm, reliable presence during difficult times, offering emotional reassurance and structure
• Promoting routines and relationships that help people feel safe, respected, and included
• Monitoring and recording progress, recognising and celebrating small wins every day
• Working regular 12‑hour shifts including waking nights to provide consistent and high‑quality care

We’re Looking For

• Full UK manual driving licence
• A minimum of one year’s experience working in care or support (desirable)
• Compassion, resilience, and emotional intelligence
• Confidence working with individuals with learning disabilities, autism, and behaviours that challenge
• Basic IT skills for communication and record‑keeping
• Flexibility to work across services in Shropshire and Staffordshire
• A team‑first attitude and commitment to delivering person‑centred care

Why Join Komplex Community?

• Fully funded training and career development opportunities
• 24/7 GP access for you and your immediate family
• Free mental health support and wellbeing check‑ins
• Life insurance and everyday support advice lines
• Retail discounts and vouchers (Amazon, Tesco, Nike, and more)
• Up to 33% off gym memberships and wellbeing reward schemes
• Employee of the Month recognition and £50 voucher prize
• Structured rota supporting a healthy work‑life balance

Additional Information

This position is exempt from the Rehabilitation of Offenders Act 1974 and subject to an enhanced DBS check and satisfactory references. All criminal convictions, including spent ones, must be declared.

Support independence. Grow with us. Be part of Komplex Community.