Support Worker

P+S Care and Support Services; Norwich; On-site; GBP 18,000 - 24,000; Full time

Job summary

A support services organization in Norwich is recruiting Support Workers to help young people develop skills for independent living. The role requires building positive relationships, promoting emotional wellbeing, and supporting personal development. Ideal candidates will possess strong communication skills and a genuine interest in helping young people. Comprehensive training is provided, and flexibility in working hours is required. This role also necessitates a commitment to safeguarding young people's welfare.

Benefits

Comprehensive induction and ongoing training

Fully funded mandatory training

Career development opportunities

Employee wellbeing support

Qualifications

• Genuine interest in supporting young people to achieve independence.
• Ability to remain calm and professional in challenging situations.
• Strong communication and organisational skills.
• Commitment to safeguarding and promoting young people's welfare.

Responsibilities

• Build positive and professional relationships with young people.
• Support development of independent living skills.
• Encourage engagement in education, training, and employment.
• Promote emotional wellbeing and healthy lifestyle choices.

Skills

Support young people

Communication skills

Organisational skills

Calmness in challenging situations

Job description

About the Role

We are recruiting Support Workers to support young people living in supported living. Many of the young people have experienced trauma, mental health challenges, family breakdown, exploitation, or involvement with the care system. This role focuses on helping them develop the skills, confidence, and stability needed for independent living.

Key Responsibilities

• Build positive and professional relationships with young people
• Support the development of independent living skills, including budgeting, cooking, cleaning, and tenancy sustainment
• Encourage engagement in education, training, and employment
• Promote emotional wellbeing, positive routines, and healthy lifestyle choices
• Support young people with appointments and assessments
• Work in partnership with external professionals and agencies
• Maintain accurate records, including daily logs, support plans, and risk assessments
• Apply trauma-informed and person‑centred approaches
• Act as a positive role model, providing clear boundaries and consistent support

Candidate Requirements

• A genuine interest in supporting young people and helping them achieve independence
• Ability to remain calm and professional in challenging situations
• Strong communication and organisational skills
• Ability to work independently and as part of a team
• Commitment to safeguarding and promoting young people's welfare
• Willingness to work flexible shifts
• Experience working with young people or vulnerable individuals (desirable but not essential)
• Full UK driving licence (desirable)

Qualifications are welcomed but not essential. Full training and development will be provided to candidates with the right attitude and commitment.

What We Offer

• Comprehensive induction and ongoing training
• Fully funded mandatory and specialist training (safeguarding, trauma‑informed care, mental health awareness, exploitation awareness, de‑escalation)
• Career development opportunities within a growing organisation
• Supportive management and a values‑led working environment
• Employee wellbeing support

Safeguarding

This role is subject to an enhanced DBS check, satisfactory references, and proof of the right to work in the UK.