Support Worker

The Salvation Army; Glasgow; On-site; GBP 20,000 - 25,000; Full time

Job summary

A charitable organization in Glasgow is seeking motivated Support Workers who are passionate about helping vulnerable clients achieve positive life outcomes. Responsibilities include delivering high-quality support, engaging with clients, and handling day-to-day administrative tasks. Ideal candidates will have strong customer service skills and the ability to prioritize effectively. This is a valuable opportunity to make a difference in the lives of homeless individuals in a collaborative team environment.

Qualifications

• Demonstrated motivation towards supporting vulnerable clients.
• Ability to improve standards through problem solving.
• Skills in prioritizing workload.

Responsibilities

• Deliver high-quality support service promoting client choice.
• Complete day-to-day administration and reception tasks.
• Engage with homeless clients as part of the wider team.

Skills

Motivated to support vulnerable clients

Good customer service skills

Time management skills

Effective verbal communication

Effective written communication

Job description

The Salvation Army provides support and emergency accommodation for homeless adults within the Glasgow Area. We are looking to recruit highly motivated Support Workers to join our team in Wallace of Campsie House Lifehouse comprising of 42 flats and 10 bedsits.

Key Responsibilities:

As a motivated person you will deliver a high-quality support service, which promotes client choice and control and ensure clients learn new skills, make positive life choices and achieve the best possible outcomes. You will also complete day to day activities including administration tasks and reception duties to support the successful operation of the Lifehouse. As a Support Worker you will work with the wider staff team to share your skills and expertise demonstrating your understanding, willingness and motivation to engage with our homeless clients.

The successful candidate(s) will be able to demonstrate:

• Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
• Improve standards by demonstrating own initiative towards problem solving which help benefit colleague and clients
• Good customer service and time management skills with the ability to prioritise workload effectively
• Good verbal and written communication skills