Support Worker

Service Care Solutions - Housing; Exeter; On-site; GBP 40,000 - 60,000; Part time

Job summary

A well-established housing and support provider is seeking a dedicated Support Worker in Exeter. This frontline role focuses on delivering high-quality, person-centred support to vulnerable customers in supported accommodation and the community. Responsibilities include assisting with housing issues, conducting risk assessments, and collaborating with external professionals. The ideal candidate will have experience in supporting individuals and be committed to safeguarding and promoting independence. This position offers a competitive rate of £15.66 per hour on a temporary basis.

Qualifications

• Experience in delivering person-centred support to vulnerable individuals.
• Knowledge of housing and tenancy issues is essential.
• Ability to conduct risk assessments and manage safeguarding concerns.

Responsibilities

• Deliver high-quality, person-centred support to customers.
• Support customers with housing-related issues and welfare benefits.
• Work collaboratively with external agencies and professionals.

Skills

Person-centred support

Housing and tenancy-related issues

Risk assessments

Collaboration with external agencies

Job description

Support Worker

Location: Exeter Rate: £15.66 per hour Contract: Temporary – ongoing

We are currently working with a well-established housing and support provider who is looking to appoint a Support Worker on a temporary ongoing basis in Exeter. This is a frontline role supporting vulnerable customers within supported accommodation and/or through visiting support in the community. The post holder will play a key role in promoting independence, safeguarding, and positive outcomes for service users.

Key Responsibilities

• Deliver high-quality, person-centred support to customers in line with individual support and safety plans
• Support customers with housing and tenancy-related issues, including ASB, welfare benefits, budgeting and financial inclusion
• Identify, manage and escape safeguarding concerns in line with policy and procedure
• Work collaboratively with external agencies and professionals to support customer journeys
• Maintain accurate and up-to-date records using relevant case management and housing systems
• Carry out risk assessments, lone working, and health & safety checks
• Support customers with practical and emotional needs, including access to education, employment and community engagement
• Contribute to a safe, inclusive, and respectful service environment