Support Time and Recovery Worker - Primary Care

North Staffordshire Combined Healthcare Trust; Stoke-on-Trent; On-site; GBP 22,000 - 30,000; Full time

Job summary

A healthcare trust in Staffordshire is looking for a Band 4 Support Time and Recovery Worker in Primary Care. This full-time role involves providing mental health support and working collaboratively within a multidisciplinary team to improve patients' outcomes. The ideal candidate will have experience in community mental health settings and a desire to empower patients. Join us in making a difference in our community through practical care and recovery-focused services.

Qualifications

• Experience working with people with mental health needs.
• Understanding of Primary Care operations.
• Willingness to travel as required.

Responsibilities

• Engage with patients to provide support and interventions.
• Collaborate with Mental Health Practitioners for care plans.
• Advocate for improved choice and access to support.

Skills

Community mental health support

Empowerment

Collaboration

Education

Certificate in Mental Health

Job description

North Staffordshire Combined Healthcare Trust

Support Time and Recovery Worker - Primary Care

The closing date is 04 January 2026

An exciting opportunity has arisen for a full time Band 4 Support Time and Recovery Worker to work in partnership in Primary Care as part of the Additional Roles Reimbursement Scheme (ARRS). The post sits within the Meir Primary Care Network MDT working alongside the Senior Mental Health Practitioner and GP surgery teams.

You will be responsible for providing mental health specialist care to patients within the PCN, whilst working as part of the network's multidisciplinary team.

Meir Primary Care Network brings together six GP practices that work closely to support people across our community. We focus on practical, joined‑up care and good access to the right help at the right time. Our teams include clinicians and a wide range of additional roles who work across practices every day. People know each other, support each other, and share a commitment to making care easier for patients.

As a Support Time Recovery Worker within Meir PCN, you will be part of a small, approachable team that values steady, patient‑focused work. You will help people build confidence, stay connected with local services, and make progress with their personal goals. You will have regular contact with GPs, care co‑ordinators, social prescribers and your ARRS mental health colleagues who are ready to guide and support you.

If you want a role where you can make a clear difference to someone's daily life and be part of a team that works collaboratively, Meir PCN is a place where you can do that.

Main duties of the job

You will engage with patients to provide support and time limited interventions to meet their health and social needs either through individual or group work with an emphasis on empowerment and recovery. Working closely with the Mental Health Practitioners to devise plans of care to support recovery and advocate improved choice and access to evidence based mental health and social care support – using a strengths and asset approach focusing on harnessing and improving patients' own network to improve resilience.

Experience of working in the community in a mental health setting (either in CYP, Adults, and Older persons) would be beneficial. Primary care experience is not essential; however, a good understanding of how Primary Care works would be beneficial.

Most importantly, the right candidate will have a strong desire to achieve the best possible outcomes for patients and have the motivation and flexibility to help develop the services as the role evolves to meet the needs of the population.

The role will be embedded within the PCN however it will be outward facing and will link seamlessly with North Staffordshire Combined Healthcare Trust where you will be supported with supervision, training opportunities etc.

About us

North Staffordshire Combined Healthcare NHS Trust is a leading provider of mental health, social care, learning disability and substance misuse services in the West Midlands.

We are a forward‑thinking Trust and are extremely proud to have attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

We're also delighted to have won the prestigious award of 'Trust of the Year' at the national Health Service Journal Awards 2022.

Our vision is 'To be Outstanding in all we do and how we do it' and the way we do inclusion is no exception. As a 'Disability Confident Employer', we very much believe that inclusion is something that you feel when you work at the Trust and we are continuously developing our culture of inclusion. Our teams pride themselves on compassion, team work and resilience.

Job responsibilities

Working collaboratively with the Mental Health Practitioners and the general practice team to meet the needs of patients – supporting in the triage of assessments, delivering interventions and education – to manage patients with a variety of mental health conditions.

You will engage with patients to provide support and time limited interventions to meet their health and social needs – with an emphasis on empowerment and recovery. Working closely with the Mental Health Practitioners to devise plans of care to support recovery and advocate improved choice – using a strengths and asset approach to harness and improve patients' own network to improve resilience.

Experience of working in the community in a mental health setting would be beneficial. Primary care experience is not essential; however, a good understanding of how Primary Care works would be beneficial.

Most importantly, the right candidate will have a strong desire to achieve the best possible outcomes for patients and have the motivation and flexibility to help develop services to meet the needs of the population.

The role will be embedded within the PCN however it will be outward facing and will link seamlessly with North Staffordshire Combined Healthcare Trust where you will be supported with supervision, and training opportunities etc.

Person Specification

Qualifications

• Certificate in Mental Health or commitment to work towards achieving it

Knowledge

• Awareness of some of the assessment, management, treatment and interventions for mental health problems
• Multi‑disciplinary team Working experience

Experience

• Experience of working with people with mental health needs
• Working in a community setting

Other

• The ability to meet the travel requirements of the role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

North Staffordshire Combined Healthcare Trust