Support Engineer

Corriculo Ltd; Oxford; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading Oxfordshire-based organization is seeking a Support Engineer for 1st and 2nd line support. This role is ideal for entry-level candidates or established Support Analysts. Join a supportive team focused on professional development and customer service excellence.

Benefits

25 days holiday

Excellent opportunities for training and development

Qualifications

• Experience providing 1st / 2nd line support in a Microsoft environment.
• Previous customer service experience.

Responsibilities

• Provide 1st / 2nd line technical support to clients.
• Troubleshoot desktop, server, and network issues.

Skills

Problem Solving

Customer Service

Tools

Office365

Windows Server

Active Directory

Exchange

Job description

Support Engineer, 1st / 2 nd Line, Office 365, Windows Server, COR7247

We’re looking for a 1st / 2 nd line Support Engineer to join a leading Oxfordshire based organisation. This is a great role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst!

The Support Engineer Role
The Support Engineer, will join a busy service desk, working within a Microsoft environment. The Support Engineer will provide 1 st / 2nd line technical support to an impressive client base, troubleshooting desktop, server and network issues.

The Company
The Support Engineer will join an innovative IT consulting company dedicated to providing exceptional solutions. You’ll be part of a supportive team committed to professional development, delivering outstanding customer service, and exceeding client expectations. Small but mighty, this company offers numerous opportunities for involvement in exciting projects. Our client is committed to diversity and strives to create an environment where everyone feels valued and supported.

Benefits

• 25 days holiday
• Excellent opportunities for training and development

What’s required of the Support Engineer?

We’re looking for a bright, inquisitive, technically minded Support Analyst – you don’t need to know everything, but you need to be willing to use your initiative to solve the problem when you don’t know! Ideally, you might have experience including:

• Experience providing 1 st / 2nd line support in a Microsoft environment
• Previous customer service experience, even if this isn’t from an IT setting
• Experience with Office365, Windows Server, Active Directory and Exchange
• Full UK driving license

If you’re looking to kick start your career in IT, this is an excellent opportunity to do so! If you’re interested in this Support Engineer position, then please send through your CV today for immediate consideration.

Support Engineer, 1st / 2 nd Line, Office 365, Windows Server

Corriculo Ltd acts as an employment agency and an employment business. #INDSUP #ChannelB #MR

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