Supply Chain Planner Stoke-On-Trent

Dee Set; Crewe; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading logistics company in the United Kingdom is seeking a dedicated individual for a supply chain role. The position focuses on balancing inventory and service levels through data-driven forecasting and collaboration with stakeholders. Key responsibilities include monitoring invoicing accuracy, predicting customer demand, and managing supplier relationships. Candidates with strong Excel skills and experience in a supply chain function will thrive in this role. Competitive salary of £27,500 and excellent employee benefits are offered.

Benefits

Access to Colleague HUB Rewards

24/7 GP service

Training and mentoring support

Qualifications

• Prior experience within a supply chain function is preferred.
• Exceptional customer service and communication skills.
• Ability to analyse data for forecasting and stock management.

Responsibilities

• Communicate updates on our internal platform, Blink.
• Liaise with suppliers for collaborative forecasts.
• Monitor invoicing accuracy to ensure revenue capture.
• Drive stock stability and service improvements through data analysis.
• Ensure pricing integrity across products.

Skills

Intermediate to advanced Microsoft Excel skills

Experience working with ERP systems

Strong track record of delivering exceptional customer service

Experience in supply chain, forecasting, inventory, or demand planning

Job description

Join Our Supply Chain Team!

Our Supply Chain team is committed to reducing inventory (working capital), maximising client service levels, and delivering best-in-class customer service. It's a mighty task—and we rise to the challenge through accurate forecasting, close collaboration with our partners, and a relentless drive to go the extra mile.

If you're passionate about supply chain, data‑led decision‑making, and working in a fast‑paced, collaborative environment—we'd love to hear from you!

Purpose of the role

To effectively balance inventory and service levels through intelligent, data‑driven forecasting and collaboration with both internal and external stakeholders.

Responsibilities of the role

• Communicate important updates and insights via our internal social platform, Blink.
• Understand customer needs, offering proactive solutions that align with expectations.
• Monitor invoicing accuracy to ensure correct revenue is captured for Dee Set.
• Liaise with suppliers and brands to build collaborative forecasts and manage stock requirements.
• Analyse and interpret data to drive stock stability and service improvements.
• Accurately forecast customer demand and input into Netstock, enabling visibility across warehouse operations, finance, and with key clients.
• Partner with brands to reduce excess stock and improve inbound service levels.
• Ensure pricing integrity across the current range and new product listings.

Skills / Experience Required

• Intermediate to advanced Microsoft Excel skills.
• Experience working with ERP systems.
• A strong track record of delivering exceptional customer service.
• Previous experience within a supply chain function, ideally involving forecasting, inventory, or demand planning.

What's On Offer

Salary: £27,500

Hours

37.5 hours per week Monday to Friday 9am-5pm

• Access to Colleague HUB Rewards – discounts across retailers, 24/7 GP service, and more.
• Training and mentoring to support your personal and professional development.
• This role is based in our Stoke‑on‑Trent Head Office.

Closing date for applications: 24th December 2025.