Supervisor, Warehouse

DSV - Global Transport and Logistics; Stoke-on-Trent; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global logistics company is seeking a Warehouse Supervisor in Stoke-on-Trent. In this role, you will manage daily warehouse operations and supervise a team to meet contractual KPIs. The ideal candidate has strong communication and organisational skills, as well as team management experience. This position offers a competitive salary and employee benefits, with opportunities for career advancement.

Benefits

Competitive salary package

Enhanced annual leave

Wellbeing apps and support services

Qualifications

• Experience in warehouse management or supervisory role.
• Ability to manage and develop a team.

Responsibilities

• Oversee the warehouse operations and manage a team.
• Ensure production targets and KPIs are met.
• Support customer service and operational excellence.

Skills

Good communication skills

Good organisation and effective time management

Attention to detail

IT literacy in Microsoft Office

Problem solving

Tools

CargoWrite

Job description

Overview

Job Req Number: 100484. Time Type: Full Time. Warehouse Supervisor

At DSV we're building the world’s leading logistics and transport network. DSV are recruiting for a Warehouse Supervisor at Stoke on Trent to work with and support the Warehouse Shift in delivering/exceeding contractual customer KPI’s within the warehouse to an agreed budget, whilst driving health & safety and best practice within the operational environment.

Responsibilities

• Operate the Warehouse function and support the Management Team with the day-to-day operation of the warehouse, supervising a team of operators to achieve business targets.
• Provide line management, coordinate workloads, and support the team to ensure delivery of objectives.
• Monitor issues and ensure production targets, KPIs and quality standards are met to satisfy customer requirements.
• Develop the team by focusing on individual performance and support needs to achieve high standards, while fostering a culture of working safely and progressing within DSV.
• Day-to-day responsibility for running the contract in a customer service capacity.
• Meet the customer’s operational requirements and ensure deliveries are made on time in full.
• Provide first-line support for customers and DSV to proactively handle issues.
• Support colleagues across all departments to provide an enhanced service to customers while promoting DSV best practices.
• Responsible for the completion of location KPIs and for customer invoicing processes.

Skills and Competencies

• Good communication skills
• Good organisation and effective time management
• Ability to manage time effectively
• Attention to detail
• IT literacy in Microsoft Office
• Problem solving
• Understanding of CargoWrite is desirable, training can be provided.

What can we offer you?

• Competitive salary package and opportunity to grow within a driven and successful company with a global presence.
• Access to a range of employee benefits, including enhanced annual leave, salary sacrifice car and cycle schemes, wellbeing apps, life insurance and related support services.
• WeCare and LifeWorks apps for wellbeing and discounts, including access to GPs for dependents.

Additional information

We do not accept CV details from Recruitment Agencies unless DSV has engaged directly regarding the role requirements. If you are a Recruitment Agency, please contact the DSV recruitment team to discuss.

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