Supervisor- Starbucks

SSP Food Travel Experts; Park Central; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company is seeking a Supervisor for Birmingham Airport Starbucks. This full-time role involves leading a team, managing daily operations, and delivering exceptional customer service in a fast-paced environment. With a competitive pay rate starting at £13.80 per hour and additional incentives, candidates must have leadership experience in hospitality or retail. Join us to inspire your team and create positive experiences every shift!

Benefits

Discounted Meal during shifts

Employee Discounts

Friends and Family Discount App

Award-winning training and development programs

Health & Wellbeing Support

Qualifications

• 5 years of references and Criminal Record Check required.
• Must be 18 years of age or over for certain tasks.
• Previous experience leading a team in Hospitality or Retail.

Responsibilities

• Take ownership of operations while solving problems.
• Lead team through busy shifts, keeping energy high.
• Inspire team to deliver great customer service.
• Stay informed about unit performance and improvements.

Skills

Leadership

Customer service

Problem-solving

Job description

SUPERVISOR – BIRMINGHAM AIRPORT, STARBUCKS

Pay Rate: £13.80 per hour + as a little incentive, you will earn an extra £1.50 per hour for hours worked between midnight and 6 AM, bringing your rate of pay to £15.30 per hour.

We have Full Time(35hrs) roles available.

Hours of operation are 2am to 11pm. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Supervisor & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

• Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Supervisor role’s got your name on it.
• 5 years of references and Criminal Record Check required.
• Due to some responsibilities within theSupervisor role, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.

ABOUT THE SUPERVISOR ROLE:

• Take ownership of opening, closing, and daily operations while solving problems on the fly.
• Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
• Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
• Results focussed, staying informed about unit performance and championing improvements.
• Previous experience leading a team in busy Hospitality or Retail is necessary.

AS A SUPERVISOR WE WILL OFFER YOU:

• Discounted Meal and parking while on shifts.
• Employee Discounts.
• Friends and Family Discount App.
• Award-winning training, apprenticeships and development programs.
• Health & Wellbeing Support.A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Supervisor!

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.