Supervisor - PO41 Yarmouth

PO41 Coffee House - Yarmouth; Great Yarmouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

An independent coffee house in Great Yarmouth is looking for a Supervisor to oversee daily operations. You will lead shifts, support and motivate team members, and ensure excellent customer service. Ideal candidates have supervisor experience in hospitality, strong communication skills, and a passion for coffee. The role offers competitive pay, staff discounts, and opportunities for career development.

Benefits

Competitive pay

Staff discounts on food and drinks

Opportunities for training and career development

Free handmade drinks & lunch while on shift

Qualifications

• Experience in a similar supervisor or team lead role (café or hospitality preferred).
• A positive attitude and strong work ethic.
• Excellent communication and leadership skills.

Responsibilities

• Oversee day-to-day operations of the coffee shop.
• Lead shifts and ensure team efficiency.
• Support and motivate team members.

Skills

Experience in supervisor or team lead role

Excellent communication skills

Ability to multitask

Strong work ethic

Barista experience

Job description

Supervisor role PO41 Yarmouth

About the Role

We are an independent Coffee House that has been serving coffee to locals & tourists for over 10 years. As the Coffee House Supervisor, you'll play a key role in the daily operations of our busy, fast paced Coffee House. You'll support the manager, lead by example, and ensure every customer enjoys top-notch service and a perfect cup of coffee keeping up with our very high standards. We pride ourselves on high customer service, expertly made coffees and great team work ensuring speedydelivery of drinks & food in our fast paced shops.

Key Responsibilities

• Oversee day-to-day operations of the coffee shop
• Lead shifts and ensure team efficiency
• Support, train, and motivate team members
• Ensure excellent customer service and a welcoming atmosphere
• Manage stock and order supplies
• Maintain cleanliness and compliance with health & safety standards
• Handle cashing up
• Ensuring opening/ closing duties are completed
• Support manager by taking on more responsibility when manager is off site

What We’re Looking For

• Experience in a similar supervisor or team lead role (café or hospitality preferred)
• A positive attitude and strong work ethic
• Excellent communication and leadership skills
• Barista experience is a plus (we’ll train the right person!)
• Ability to thrive under pressure and multitask
• Passion for coffee and customer experience
• Someone who can start ASAP

What We Offer

• Competitive pay
• Staff discounts on food and drinks
• Opportunities for training and career development
• Supportive, friendly team culture
• Whilst on shift free handmade drinks & lunch

How to Apply

Send your CV and a short cover letter to [e-mail]