Supervisor NEW STORE

Pavers Shoes; Leeds; On-site; GBP 60,000 - 80,000; Part time

Job summary

A retail footwear company in Leeds is seeking a part-time Supervisor to join their team at St Johns Centre. This role involves delivering excellent customer service, supporting the management team with daily operations, and coaching team members. Ideal candidates will have experience in retail leadership and a passion for helping others. Competitive pay starts at £12.10 per hour with potential for increase and generous staff benefits including discounts and professional development opportunities.

Benefits

Generous Staff Discount

Holiday Entitlement

Company Contribution Pension

Access to Pavers Foundation

Access to Pavers Academy

Wellbeing and financial support

Qualifications

• Experience in a supervisory or keyholder role in retail.
• A strong passion for customer service and community values.
• Good availability including weekends.

Responsibilities

• Support the management team in daily store operations.
• Deliver high levels of customer service and advice.
• Coach and develop team members to achieve KPIs.
• Lead by example and embody company values.

Skills

Customer service

Team leadership

Motivation

Communication

Job description

Are you a friendly, engaging individual with a can-do attitude and passion for great customer service?

Do you like to lead by example and motivate a team to achieve results?

Do you want to work for a growing profitable business with family values & green credentials, with opportunities for progression?

You may be a Supervisor, aspiring Supervisor or have keyholder experience, and be someone who loves giving an amazing experience to all customers, then this could be the opportunity for you! Our stores are like family, which offer a nurturing environment to learn, grow and thrive in, whilst having fun at work.

You will deliver consistently high levels of customer service, advising on shoe care, handbags, and accessories to compliment a customer’s needs. Working closely with the store management team, you will inspire and support your team in creating a customer-first culture, giving genuine, honest, and knowledgeable advice on our products.

We have a part time Supervisor opportunity to join ourNEW Pavers team atSt Johns Centre in Leedswhich is opening this August.

This role is offered as a16hours over 3daysper week contract.

You’ll need good availability as the role will include a mixture of weekend and weekday working.

Pay, Hours & Benefits for our Supervisor

£12.10 per hour.

Once you complete the required retail induction PaSS stages your pay will increase to £12.35 per hour.

• Generous Staff Discount scheme, some of which can be shared with your family and friends!
• Holiday Entitlement which increases with service.
• Company Contribution Pension
• Access to the Pavers Foundation : an employee-led grant application and charitable giving scheme
• Access to the Pavers Academy : providing career pathways to support our colleagues through online learning, face to face courses, apprenticeship, professional qualifications, and mentoring programmes
• Access to wellbeing and financial support through RetailTRUST

Day to Day responsibilities as our Supervisor

• You will support the management team in the day to day running of the store and coaching and developing the team, driving the achievement of the KPI’s
• Deliver consistently high levels of customer service, advising on shoe care and accessories to compliment a customer’s needs
• Be self-aware, being able to question, learn, and take responsibility for yourself and the performance of your store alongside the management team
• Live and breathe Pavers DNA, always leading by example