Supervisor - KFC

Moto Hospitality; Doncaster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading hospitality service provider in Doncaster is seeking a Supervisor to lead a team and ensure excellent customer service. The role involves driving sales, managing costs, and delivering KFC’s world-famous offerings. The ideal candidate should have leadership experience and a passion for customer satisfaction. This position offers a £1,000 retention bonus and numerous development opportunities.

Benefits

£1,000 retention bonus

Up to 60% discount at partner brands

Enhanced benefits (pension, sick pay, etc.)

Funded qualifications for career development

Qualifications

• Previous experience of leading or supervising a team highly desirable.
• Passion for delivering a memorable customer experience.
• Great communication skills and be comfortable making decisions.
• Ability to work on own initiative and make reasoned decisions under pressure.

Responsibilities

• Leading your teams to achieve and deliver excellent brand standards and customer service.
• Maximising profit by driving sales and controlling costs.
• Processing stock counts and orders.
• Partnering with the leadership team in setting targets for the team to achieve.
• Spending time with Team Members to provide coaching and feedback, identifying training needs where needed.
• Taking ownership of customer feedback, responding appropriately in a timely manner.
• Supporting the team with preparing food and refreshments.

Skills

Leadership

Customer service

Communication

Decision making

Job description

Overview

New Store Opening!

Supervisor - £13.40ph - 35 hours per week

Address: Doncaster North Services, M18 Junction 5, Hatfield, Doncaster DN8 5GS

As a Supervisor you will be the strong right arm to your restaurant manager and empowered to run the unit like it’s yours. The role is to be an enthusiastic leader and brand ambassador delivering KFC’s world-famous fried chicken and exceptional service as we transform the UK’s rest stop experience.

What we offer our Supervisors

• £1,000 retention bonus*
• Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
• Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
• Fabulous development opportunities including funded qualifications, leading to the next step in the management team

What you will be doing as a Supervisor

• Leading your teams to achieve and deliver excellent brand standards and customer service
• Maximising profit by driving sales and controlling costs
• Processing stock counts and orders
• Partnering with the leadership team in setting targets for the team to achieve
• Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
• Taking ownership of customer feedback, responding appropriately in a timely manner
• Supporting the team with preparing food and refreshments

What you’ll bring to us

• Previous experience of leading or supervising a team highly desirable
• Passion for delivering a memorable customer experience
• Great communication skills and be comfortable making decisions
• Ability to work on own initiative and make reasoned decisions under pressure

Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.

You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!

Apply today

Please note internally this role is called Team Leader. Retention bonus is payable subject to completion of KFC’s Shift Leadership Programme, with payment made in two 6-month instalments and pro-rata based on start date on contract.

INDTL