Supervisor - Ernest Jones - Permanent - Full Time

Ernest Jones; Bournemouth; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading jewellery retailer is seeking a permanent full-time Supervisor in Bournemouth. You will set an example of exceptional customer service, assist in coaching new team members, and drive sales. Strong communication and retail experience are preferred. The role provides opportunities for career development with training programs in place.

Benefits

Competitive salary

Sales incentives

Staff discount

Career development opportunities

Qualifications

• Retail or customer service experience preferred.
• Ambitious and ready to grow in a management role.

Responsibilities

• Provide amazing customer service to achieve targets.
• Coach new team members and develop their skills.

Skills

Retail or customer service experience

Excellent communication skills

Ability to sell

Confidence and outgoing personality

Job description

Overview

Supervisor - Permanent - Full Time

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!

Responsibilities

• Be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise.
• Help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

Your Background

• Retail or customer service experience is preferred, but what really sets you apart is your ability to sell.
• Excellent communication skills, confidence and an outgoing personality to build rapport with customers and showcase product features.
• Ambitious and ready to grow; being a Store Supervisor is a stepping stone into your first management role. With coaching, training and support, you can develop quickly.

What’s next?

• When you submit your application, you will be invited to complete a short online assessment.
• If successful, you will be asked to complete a short video to tell us a little more about you and why you would like to join us.
• Successful applicants will be contacted by the store manager inviting you to the final stage interviews.
• We recommend regularly checking your emails to ensure you don’t miss any updates with your application.

Your rewards

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at peak trading periods, Bank Holidays and weekends.

There are strong career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent!

Be part of something special

Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. We are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.