Supervisor

Sodexo Ltd; Stoke-on-Trent; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global services provider is looking for a Retail Catering Supervisor to oversee operations at Royal Stoke Hospital. You will support your team and ensure outstanding service to patients and staff. The role includes inventory management, financial transactions, and team leadership. Offering £14.03 per hour, uniform, and various benefits, this is a fulfilling opportunity to contribute to positive patient experiences. Join and thrive in a supportive and dynamic team environment.

Benefits

Mental health and wellbeing resources

Employee Assistance Programme

Free health & wellbeing app

Discounts on high street brands

Retirement savings plan

Full training and protective uniform

Cycle to Work scheme

Flexible working environment

Qualifications

• Commitment to honesty and ethics in a healthcare setting.
• Ability to communicate respectfully and professionally.
• Competence in computer use and basic math skills.

Responsibilities

• Ensure retail points are well‑stocked to meet customer demand.
• Supervise opening and closing procedures in line with company policies.
• Operate cash registers, manage payments, and uphold cash‑handling protocols.
• Lead and support the retail team in a collaborative environment.

Skills

Professional Integrity

Positive Demeanor

Technical Proficiency

Education

Basic Food Hygiene and Health & Safety certificates

Job description

Job Description

Healthy outcomes start with positive patient experiences.

• 37.5 Hours a Week / Any 5 Days out of 7 / Shift Times Between 06:00 and 22:00
• £14.03 per hour
• Uniform Provided/ Blue Light Card / Sodexo Benefits
• Location is Royal Stoke Hospital

Check your local transport links here: Plan Your Journey | Traveline- the destination you should input is: ST 4 6QG

Please take the time to read the attached job description

Job Introduction

Lead with Empathy. Belong in Health and Care.

At Sodexo, we understand that exceptional service in healthcare settings can significantly ease the stress of hospitalisation. As a Retail Catering Supervisor at Royal Stoke Hospital, you’ll oversee our retail operations, support your team, and provide outstanding service to patients, visitors, and staff. Your leadership will contribute to a comforting environment for all. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What You'll Do:

• Inventory Management: Ensure retail points are well‑stocked to meet customer demand by maintaining adequate supplies and products.
• Operational Oversight: Supervise opening and closing procedures in line with company policies, ensuring smooth daily operations.
• Financial Transactions: Operate cash registers, manage payments, and uphold Sodexo's cash‑handling protocols to maintain financial integrity.
• Team Leadership: Lead and support the retail team, fostering a collaborative and efficient work environment.

What You'll Bring:

• Professional Integrity: A commitment to honesty and ethics, understanding their importance in a healthcare setting.
• Positive Demeanor: A cheerful outlook with the ability to communicate respectfully and professionally with colleagues and other departments.
• Technical Proficiency: Competence in computer use and basic math skills, including accurate cash handling and reconciliation.
• Desirable Qualifications: Possession of Basic Food Hygiene and Health & Safety certificates is advantageous. However, we value a willingness to learn and a great attitude, so we encourage you to apply even if you don't have these qualifications.

What we offer:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice & personal support)
• Free health & wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme & volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to Sodexo.

We may close this advert early if we receive a high number of applications — so don't wait!

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On‑Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Sodexo Disability, Ability network, So Together, Generations and Origins.