Supervisor

Chris McCambridge; Hatching Green; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading hospitality company in the United Kingdom is looking for a Supervisor who can inspire their team and ensure excellent customer experiences. This position involves leadership and guidance, requiring strong communication skills and a passion for food and service. The Supervisor will manage daily operations, maintain team morale, and ensure guests receive outstanding service. Competitive perks include restaurant discounts, tips, and training programs.

Benefits

25% discount on food and drink

Access to online benefits platform

Continuous learning and development

Healthcare Cash Plan

Qualifications

• Ability to keep team spirits high and guests happy.
• A hands-on leader with a positive attitude.
• Assist in training and guiding new team members.

Responsibilities

• Ensure excellent customer service in the pub.
• Lead and inspire the team to deliver great experiences.
• Manage daily operations and team performance.

Skills

Leadership

Communication

Passion for food and service

Job description

Join Fuller’s:

Where the true you thrives and diversity is embraced. At Fuller’s we don't just offer jobs, we invite you to celebrate your authentic self. Our four core values – doing things the right way, being part of the family, celebrating individuality and always asking what’s next? – define the essence of who we are.

The Harpenden Arms is a proper local pub, with real ales and plenty of banter between regulars. There's food served seven days a week.

What we can offer you :

• An exciting variety of career paths : Explore a wide range of roles and career paths across our pubs and hotels.
• Supportive environment : We put people first and strive for a collaborative and trusting atmosphere where everyone is valued.
• Continuous growth : Engage in learning and development programs to fuel your personal and professional growth.
• 25% discount on food and drink, across all our pubs and hotels for you and your friends and family. Increasing to 30% after one year, 35% after three years and 40% after five years.
• A fair share of tips, paid on top of your hourly pay and paid on a weekly basis.
• Discounted hotel stays at hotels in the Fuller’s Family
• Access to ‘My Fuller’s’ – our online benefits platform where you can make savings at 100s of retailers and access discounted gym memberships, cinema tickets and much more.
• Healthcare Cash Plan – after one year with us you will have access to a 24‑hour GP service and the ability to claim your money back for dentist and eyecare appointments.
• Full induction and training
• The option to receive up to 35% of your earnings as you earn them with Wagestream. This means you won’t always need to wait until payday.

What we look for in a Supervisor :

• Ability to keep team spirits high and guests happy.
• A hands‑on leader with a positive attitude.
• Assist in training and guiding new team members.
• Great communication skills
• Passion for fresh food, great wines, and engaging service.