Supervisor

Charlie Purley (92590); Bognor Regis; On-site; GBP 60,000 - 80,000; Full time

Job summary

An award-winning pub company located in Bognor Regis is seeking a Supervisor to lead the team and enhance the customer experience. The role involves managing day-to-day operations, motivating staff, and ensuring exceptional customer service. Ideal candidates will have prior experience in a similar role and a passion for creating joyful moments for guests. The position offers flexible hours, a reliable contract, and various employee benefits including discounts and support programs.

Benefits

30% off at all pubs, restaurants, and hotels

Reliable hours contract

£4.50 meal deal option

Flexible and part-time hours

Exciting discounts and cashback offers

Apprenticeship programmes

Well-being support via Licensed Trade Charity

Qualifications

• Previous experience as a Supervisor or Team Leader in a fast-paced environment.
• Ability to manage shifts and ensure smooth operations.
• Natural talent for leading and motivating a team.

Responsibilities

• Lead the pub team and enhance customer experience.
• Assist in managing the bar and restaurant operations.
• Ensure efficient running of the business during shifts.

Skills

Leadership

Customer service

Problem-solving

Team motivation

Job description

We’re on the lookout for a Supervisor to join our team!

Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!

As Supervisor you’ll:

Have a natural talent for leading and motivating others, you’ll share moments of joy with our team and guests. You and the pub team will pride yourselves on delivering an experience that gets our guests coming back for more.

• Have previous experience in a similar Supervisor or Team Leader role
• Work with wider pub management team to ensure the business runs efficiently and profitably
• Opening and closing, stocking, and cashing up
• Be a role model for customer service
• Ability to think on the spot and use your initiative
• Accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away

What comes next is up to you:

If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!

What you get from us:

You’ll be joining an award-winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well‑being support

Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you.

Marston’s. Where people make pubs.