Supermarket Assistant, Various West & South London Locations (East 6)

John Lewis Partnership; Welwyn Garden City; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading retail company is seeking a Supermarket Assistant to provide exceptional service to customers. This role involves stock replenishment, fulfilling online orders, and supporting the shop team. The ideal candidate should have strong communication skills and a passion for food trends. Competitive pay starts at £13.60 per hour, with availability for part-time shifts starting at 5:30 am.

Qualifications

• Ability to work effectively as part of a team and with customers.

Responsibilities

• Ensure shelves are full and products placed correctly.
• Fulfill online customer orders for delivery.
• Reduce wastage by following product due diligence.
• Support wider shop team as needed.
• Maintain a safe and tidy working environment.

Skills

Communication skills

Job description

Overview

ABOUT THE ROLE As a Supermarket Assistant, you\'ll help our difference be felt by our customers on every visit, providing the Partner-led service and passion for food that our competitors can\'t compete with - passionate Partners serving food lovers!

Your drive to go the extra mile will make all the difference to the impression our customers have about the Waitrose brand and keep them returning again and again by earning their trust and loyalty for a lifetime. If you join us from 5th October, in addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements.

Please only apply if you are able to work at the locations specified on this vacancy.

We may not be able to proceed with your application, if you are unable to meet the location requirements advertised.

In your application you will be asked to provide your working hours availability. Please be as accurate as possible so that we can best match you to our current vacancies.

The pay rate is £13.60 per hour (increased to £13.85 after completing Earning Membership)

Key Responsibilities

• Stock replenishment - ensuring shelves remain full and products are in the right place at the right time for customers.
• Fulfilling online customer orders ready for our drivers to deliver shopping direct to customers\' doors.
• Reducing wastage by following product due diligence and markdowns to those reaching their sell by dates.
• Working with the wider shop team to support when needed including checkout support, managing Click & Collect orders, fulfilling on-demand customer orders, and more.
• Maintain a safe and tidy working environment with general shopkeeping tasks.

Essential skills/experience

• Communication skills to enable you to work effectively as part of a team and with our customers.

Desirable skills/experience

• Experience of working in a customer facing role is welcomed.
• Up to date knowledge and strong interest in food and drink trends.
• Flexible approach to ensure the support of the whole branch.

To learn more about this role, please copy and paste this link into a new browser window: https://embed.wirewax.com/8066939

Closing Date

September 19, 2025

Pay

£13.60 per hour (increased to £13.85 after completing Earning Membership)

Contract Type

Temporary

Hours of Work

Various hours of part-time available (18 hours per week): Monday, Tuesday & Friday, must be able to start at 5:30 am.

Job Level

Partnership Level 10

Where You\'ll Be Working

Knightsbridge (Waitrose & Partners), 118 Brompton Road, London, London, SW3 1JE

About the Partnership

We\u2019re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We\u2019re not just employees, we\u2019re Partners, driven by our purpose to build a happier world. As we look to our future, there\u2019s never been a more exciting time to join us.

We\u2019re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we\u2019re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important notes

It\u2019s important to note that some roles are subject to pre-employment vetting (which may include DBS checks). If required, you\u2019ll be informed and provided with information about vetting during the recruitment process. Any DBS checks will be carried out by a third-party registered body and financial probity checks may also be required for some roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.