Supermarket Assistant, Customer Delivery Driver

John Lewis Partnership; Ascot; On-site; GBP 40,000 - 60,000; Part time

Job summary

A renowned retail partnership in the UK is seeking a Customer Delivery Driver to bring quality products directly to customers. Responsibilities include checking routes, loading the van, ensuring safety checks, and providing excellent customer service. Candidates must have a valid manual driving license and possess great physical stamina. This part-time role offers a pay rate of £12.40 per hour and includes a night premium for late shifts.

Qualifications

• You must have a valid B-Category UK driving license with no more than 6 points.
• Excellent customer service skills are essential.
• You should be physically fit to handle lifting and moving tasks.

Responsibilities

• Check delivery routes and load van for deliveries.
• Perform vehicle safety checks and ensure compliance.
• Provide excellent customer service as a delivery driver.
• Support the shop team with general tasks when needed.

Skills

Customer service skills

Manual driving licence (B-Category)

Ability to cope with physical requirements

Job description

ABOUT THE ROLE

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner-led service right to our customers’ doors. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £3.50 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to its nature, you need to be 18‑years or older to work in this role.

Key Responsibilities

• Checking your delivery routes for the day.
• Loading and preparing your van for deliveries, ensuring all orders are together and can be efficiently delivered direct to customers.
• Ensuring all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance and health and safety.
• Being an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Helping customers with their shopping and building a rapport with them based on trust and service.
• Supporting the wider shop team when required with general shopkeeping tasks.

Essential skills/experience you'll need

• Full valid B-Category UK manual driving licence with no more than 6‑points.
• Great customer service skills.
• Able to cope with the physical requirements of the role (e.g. lifting of crates, walking up staircases, moving cages).

Desirable skills/experience you may have

• Previous experience in a driving role and a knowledge of chilled vehicles would be welcomed, however, we'll give you all of the training you need to perform at your best, everyday.

To learn more about this role, please copy and paste this link into a new browser window: https://embed.wirewax.com/8072680

Closing Date

December 24, 2025

Pay

£12.40 Hourly

Contract Type

Permanent

Hours of Work

Part time work, Tuesday 14:00‑22:15, Friday 07:00‑15:15 and Saturday 08:00‑16:15

Job Level

Partnership Level 10

Where You’ll Be Working

Sunningdale (Waitrose & Partners), London Road, Sunningdale, Berkshire, SL5 0HD

ABOUT THE PARTNERSHIP

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food‑lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note

It’s important to note that some of our roles are subject to pre‑employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third‑party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work‑life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.